Check out Dovetail Rewind 2025

Get total clarity from scattered feedback

Dovetail’s AI centralizes and analyzes your customer data to pinpoint the work that drives usage and revenue, so your team can build with confidence.

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Calls

Reviews

Tickets

Surveys

Connecting the world’s leading companies to their customers:

4.5/5 g2

4.6/5 capterra

The platform

AI Analysis

Automatically classify and organize feedback across all your sources.

AI Chat and search

Query all of your customer feedback and get instant answers.

AI Dashboards
Beta

Visualize the signals driving churn and growth, in real-time.

AI Docs
Beta

Create shareable AI outputs to align your team and accelerate delivery.

Introducing

AI Agents

Beta

Deploy agents to monitor your workspace, track changes, generate docs, and alert your team about risks, all from a single prompt.

Discover AI Agents

How it works

Dovetail turns your customer feedback into docs, dashboards, and agents that drive your roadmap, revenue, and results.

Contact sales Try Dovetail free

[01] Centralize

Ingest feedback from everywhere

Centralize all customer feedback in one searchable library. Connect your tools to auto-import calls, tickets, surveys, interviews, and reviews.

[02] Analyze

Identify the next thing to work on

Turn that data into direction. Spot patterns and quantify the revenue impact of bugs so you can prioritize the problems that actually matter.

[03] Act

Move fast in the right direction

Move from problem to solution instantly. Chat with your data and generate PRDs and prototypes from your findings, giving engineering the context to ship fast.

[04] Automate

Close the loop with agents

Cut weeks of manual work into hours. Automate everything from digests to reports, allowing you to ship more without adding headcount.

[01] Centralize

Ingest feedback from everywhere

Centralize all customer feedback in one searchable library. Connect your tools to auto-import calls, tickets, surveys, interviews, and reviews.

[02] Analyze

Identify the next thing to work on

Turn that data into direction. Spot patterns and quantify the revenue impact of bugs so you can prioritize the problems that actually matter.

[03] Act

Move fast in the right direction

Move from problem to solution instantly. Chat with your data and generate PRDs and prototypes from your findings, giving engineering the context to ship fast.

[04] Automate

Close the loop with agents

Cut weeks of manual work into hours. Automate everything from digests to reports, allowing you to ship more without adding headcount.

Read customer story

“Dovetail enables us to access all of Breville’s insights gathered from around the globe—all in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.”

Constance Docos

Senior UX Designer

Return on investment

2.3x

Deliver outsized value fast

See more than double the return on your Dovetail investment, with payback in under six months.

Weekly time saved per user

30hrs

Spend less time digging

Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.

Team capacity increase

30%

Do more with the team you have

Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.

Faster shipping

66%

Accelerate execution

Move from discovery to delivery faster—without sacrificing quality.