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Dynamics 365
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Microsoft Dynamics 365

The new era of AI-powered business

Adapt and innovate with agentic CRM and ERP business applications.
See plans and pricing Try for free
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Overview

Transform how work gets done with AI agents

Connect teams, processes, and data across your entire organization to create exceptional customer experiences and operational agility.
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Solutions

One platform. Limitless possibilities

  • Enhance customer relationships across sales, marketing, and service with an agentic CRM solution.
  • Reinvent operations, enhance productivity, and gain a competitive edge with the power of an agentic ERP solution.
  • Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close more deals.
  • Create more lasting customer connections at every touchpoint while improving team processes and productivity with AI.
Product demos

Do more with agents in Dynamics 365

See how AI and agents work with Dynamics 365 applications to give every team an edge.
Sales
Marketing
Customer service
Field service
Supply chain
Finance
Small and medium business
APPS AND ADD-ONS

Customize Dynamics 365 with apps from Microsoft Marketplace ​

Better meet your specific business needs by adding industry-leading apps to Dynamics 365.
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Customer stories

How customers innovate with Dynamics 365

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