Google IT Support Certificate
Whether you’re just getting started or want to take the next step in the high-paying field of IT, IT training from Google can help you gain in-demand skills. You’ll learn about troubleshooting, customer support, system administration, and Python — and discover how to effectively utilize AI in IT support.
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Get started in the field
No experience or degree required
Specialize within the field
Some experience required
Get an IT support job, with help from Google experts
Learn the foundations of IT support and get the job-ready skills you need to launch a career in this high-paying field.
Qualify for high-paying jobs in IT
In both small businesses and large organizations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly, while providing great customer service along the way.
IT support II
Systems administrator
Site reliability engineer
Senior IT support technician
Advanced IT technician
Learn more about the certificate
FOUNDATIONAL
IT Support
This fully online IT support certificate provides all the skills you need to find an entry-level job in the field of IT support, even if you don't have prior experience.
You’ll learn about:
- Troubleshooting and customer care
- Networking
- Operating systems
- System administration
- Security
- Using AI to boost productivity
IT SUPPORT CERTIFICATE
Preview the certificate material
The foundations of IT support
Learn about different areas of IT, like computer hardware, the internet, computer software, troubleshooting, and customer service, and find out how AI can help you at work. Discover a wide variety of topics that are designed to give you an overview of what’s to come in this certificate program.
The full certificate program includes:
Hands-on activities
Quizzes and assignments
Regular assessments
