⚡ NEW: Faq - Full Archive
Madam Dolly LLC is a USA-registered and Canadian-owned business operating in Shenzhen, the sex doll capital of the world. We are not a Chinese inspection agency. Joel Stuart and Paul Stone are here on the ground in the factory personally inspecting each and every doll produced. And, like a five-star chef, we don’t send anything out until it’s 100% right.
When it comes to service we believe that the only way to receive the kind of service we expect ourselves is to deliver it ourselves. All of our customer correspondence is done personally through Joel or Paul. We like questions, so ask away!
Our dolls are comprised of medical-grade stainless steel which makes up the doll’s skeleton while our state of the art TPE Ultra 3.0 makes up the doll’s flesh and body. The doll’s joints are easy enough to move into an array of sex positions while stiff enough to hold those positions.
Our TPE Ultra 3.0 gives our dolls the most realistic feeling flesh and body on the market today; smooth and firm with just the right amount of ‘jiggle’. And with proper care, Madam Dolly dolls will last more than six years.
Now you may think that our prices would be on the high side. But in fact, because of our strategic location not only are we able to deliver high-quality dolls but we are able to deliver those dolls at incredibly low prices; as much as 40% lower!
We understand that buying a sex doll is a bit of an investment (cheaper than a girlfriend though!) and there are so many companies and dolls to choose from; some good, some bad, some ugly. So while you’re shopping around be sure to send Joel or Paul a message with any questions or concerns you have and we’ll promptly get back to you and try to clear things up.
From the Madam Dolly team, thank you.
Definitely. The quality of our products has never been better, the prices never more affordable. Frankly, I don’t know how we could possibly make them better. Oh, and the taboo surrounding sex dolls is disappearing daily.
Cheaper than a girlfriend.
Much cheaper than a wife.
Much much cheaper than flying to Thailand and contracting an STD.
The price and value will exceed your expectations.
If you’ve ever had the urge to fuck the girl of your wildest dreams then this product is for you.
If you’d like to have sex whenever you like, however you like then this product is for you.
Come on now, just slap on some water-based lubricant and let your imagination run wild.
That all depends on how you like your women – fat, thin, athletic, busty, petite, voluptuous. Of course, weight can be a factor. For example, if you weigh 100lbs you probably wouldn’t want a doll that weighs 120 (at least if you’d like to be able to move her around easily). As far as the head/face are concerned that too depends on personal preference.
Madam Dolly LLC is a USA-registered, Canadian-owned company operating since 2017 with dedicated customer service teams in North America and Europe. What has made us successful is our commitment to quality products and personal customer service. We’ve worked hard to become a company that our customers can trust and rely on from order to delivery and beyond. Frankly, the last thing we can afford to do is scam our customers.
Our security is backed by multiple layers of verification. The Madam Dolly website is SSL encrypted with a valid 256-bit SSL certificate, verified by TrustLock, ensuring your personal and credit card information is fully protected. Simply put, your personal information including credit card information is fully protected. We do not and we cannot store this information. Likewise we do not pass on any of your information to third parties. All purchases are processed through Stripe, giving you secure payment processing and buyer protection.
We are an authorized dealer for major sex doll manufacturers and carry their official brand authorization certificates. You can verify our legitimacy directly on our Brand Authorization Certificates page or by checking with the manufacturers themselves—they maintain lists of authorized retailers on their official websites.
While there certainly are some reputable sex doll sellers online there are far more that are downright dastardly. One of the best ways to sift through the sex doll minefield is to contact the company directly by either email, telephone, or both and ask lots of questions. Using your own intuition you should be able to get a good sense of the company you may or may not wish to deal with.
One sure fire way to spot a scammer is pricing. It’s hard to imagine what kind of sex doll one would receive for $300, if one received anything at all. While it’s certainly no guarantee that a company selling sex dolls for $1000-$2000 is not a scammer just remember, if it sounds too good to be true it probably is.
Madam Dolly co-owners Paul Stone and Joel Stuart are personally involved in the day to day operations of the business. All orders including quality control are handled directly by them. They do not risk the quality of their products in the hands of so-called ‘inspection agencies’. As the old saying goes, ‘if you want something done right, better do it yourself’.
With so many sex doll businesses coming and going, promising this and that, for this much and that much, buying a sex doll is no simple task. But it doesn’t have to be so difficult either. Why not call or email Paul and Joel today to learn more about Madam Dolly and how they can help you get the right doll at the right price delivered to your door hassle free.
Paul Stone and Joel Stuart, from Canada. Two guys who had a vision, a goal, and fell in love with China and sex dolls.

Shipping and Payment
Simply choose your sex doll, select any (or none) of the custom options, then proceed to checkout.
Once we have received payment, we will send you a confirmation email with your order receipt and details within 24 hours. Production of your order will then begin the same day or the following business day.
Custom Orders: Your doll will be manufactured at our factory. TPE dolls typically take 5-10 business days, while silicone dolls take 10-15 business days depending on your customizations. After your order is completed, we will conduct a thorough inspection. Once we are totally satisfied with the quality, we can either send photos for your final inspection or, to expedite shipping, we can simply ship you your sex doll.
In-Stock Dolls (Warehouse Ready): If you purchase a doll from our US warehouse inventory, it ships immediately and arrives within 3-5 business days. All Tantaly products are always in stock and ready to ship worldwide, arriving within 3-5 business days.
Either way, you’ll receive a tracking number so you can follow your package every step of the way.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) processed through Stripe—the world’s most trusted payment processor, offering industry-leading security and buyer protection. Your payment information is fully encrypted and never stored.
We also support Apple Pay and Google Pay for an even faster and more secure checkout experience.
PayPal payment is available.
Can’t Pay in Full? No Problem! Our Layaway Plan is an excellent option. Secure your doll, lock in promotional pricing, and make flexible installment payments—zero interest, zero hidden fees. Learn more on our Layaway Plan page.
Can’t pay it all upfront? No problem. Our Easy Way Layaway Plan lets you lock in your doll now and pay over time – no interest, no hassle.
Here’s how it works: Start with a $300 USD layaway voucher to reserve your doll. Pay the rest of your balance whenever you’re ready – weekly, bi-weekly, monthly, whatever works for you. Just finish payments within 3 months. Once you’re paid up, we ship your doll.
Payment options? We accept all major credit cards and Stripe. Control the payment schedule, control the timeline. Get the doll you want without breaking the bank all at once.
Ready to start? Grab your layaway voucher here and lock in your doll today: https://madamdolly.com/models/layaway-plan/
Madam Dolly website is SSL encrypted meaning that all your data remains private and integral. Simply put, your personal information including credit card information is fully protected. We do not and we cannot store your credit card information. Likewise we do not pass on any of your information to third parties.
Yes, shipping is 100% free.
We ship to most countries including USA, Canada, UK, all European Union countries, Australia, New Zealand, Norway, Switzerland, Iceland, Monaco, and South Africa. We currently do not ship to Islamic and African countries, India, Indonesia, Malaysia, and Brazil. If you’re unsure about your location, contact us at [email protected] for assistance.
Everything from packaging to paperwork, including credit card statement, is totally discreet. No one will know.
It will take 7 to 18 business days for custom TPE and Hybrid dolls (depending on the country and customizations selected) from the time you place your order. For full silicone dolls, production and delivery typically takes 3-4 weeks total. Tantaly products are always in stock and ship within 3-5 business days worldwide, and our warehouse dolls ship within 3-5 business days as well. Once your order ships, you’ll receive a tracking number so you can follow your package every step of the way.
If in the unlikely event you purchase a doll from our U.S. warehouse and it’s sold out we will ship you the same doll from our main warehouse.
Once production is complete and there are no issues with the doll, delivery will commence the next business day at which time we will provide a shipping tracking number.
Most countries are tax/duty exempt. You will not be required to pay any additional taxes or fees.
However, as of now, the following countries are NOT tax-exempt: Switzerland, Norway, Canada, Mexico, Australia, New Zealand, the U.K., and some other countries. Customers of these countries will be required to pay tax/duty to their respective customs office in order to complete the delivery. These charges are determined by your government’s customs office, not by Madam Dolly, and we have no control over them.
Please note that the rules and regulations often change so send us an email at [email protected] if you’re not sure.
All prices are quoted in USD.
Yeah, we do. Find a lower price anywhere else for the exact same doll? We’ll match it. Guaranteed.
Here’s the deal: The doll has to be identical – same model, size, brand, color, everything. And we’re talking final prices with all your custom options included. We won’t match clearance prices, flash sales, or liquidation deals. And it has to be a genuine doll from a legit seller – we verify that.
Simple process: Found a better price? Fill out our contact form and let us know. We’ll take a look and match it. You save money, you get peace of mind knowing you’ve got the best deal.
We accept all major credit cards. If your transaction is not going through, please double-check a few things. Make sure you have enough available funds on your card and that you haven’t hit your daily purchase limit with your bank. Your billing address must match exactly what your bank has on file. Double-check that your card number, expiration date, and CVV are all correct. If everything looks right on your end and the payment still isn’t going through, contact your bank directly. Sometimes banks block international purchases or flag them as suspicious. Your bank may need to verify that the transaction is legitimate. If you’ve checked everything and still need help, email us at [email protected] and we’ll work with you to figure it out.
We suggest that before making your purchase you are fully committed. Once an order is placed and production has commenced we cannot simply cancel your order.
You have 12 hours to cancel or modify your order. After that, production begins and changes are not possible. Email [email protected] with your order number, full name, and email address. You will receive an 80% refund. The 20% covers administrative costs and payment processing fees.
Due to the nature of the business returns are not allowed. That’s not just us saying this but new legislature in the US has been passed making it unlawful to return sex dolls. Other countries are beginning to follow suit. This is to prevent the selling of second-hand or used sex dolls. Understandably, you wouldn’t want to buy a doll that someone else has already used, right?
We’re very serious about the quality of our products. Every order is carefully checked, tested, and photographed before we send it out. We work directly with top manufacturers like Irontech, Starpery, Zelex, and WM Doll. Warranty coverage and replacement policies are determined by each manufacturer and vary based on their standards and terms.
If a doll arrives with a manufacturer defect, whether it’s a broken joint, faulty skeleton, or any production issue, we will review the issue with the manufacturer and work toward a resolution based on their warranty policy. In most cases, this means replacement parts or a full doll replacement at no cost to you.
Damages from misuse or delivery are handled on a case-by-case basis, and we’ll assist you in every way we can to make it right.
Do not use the product. If used, the manufacturer will not accept any warranty claim. Inspect your order immediately upon delivery and report any damage within 24 hours to [email protected] with photos and details. The manufacturer will review your report, assess it according to their warranty terms, and make a final determination on coverage. Our team will notify you of the solution within 2-3 business days.
Sex Dolls FAQ
Our sex dolls are made of a premium thermoplastic elastomer (TPE). Our new TPE Ultra 3.0 is the most realistic and durable skin-like material in the sex doll industry today. Under this flesh is a stainless steel ‘skeleton’ which the TPE is shaped and molded over. (Learn more at our technology page)
We also offer hybrid dolls, where the body is TPE 3.0 and the head is full silicone, combining realistic facial detail with the softness of TPE. For customers who prefer premium durability, we carry full silicone dolls which offer superior detail, longevity, and low-maintenance care. Both options feature the same stainless steel skeleton and are available from top manufacturers like Irontech, Starpery, Zelex, and WM Doll.
Yes—everything is 100% FREE. At Madam Dolly, customization costs nothing extra. Choose any skin tone, eye color, body type, head design, clothes, lingerie, EVO skeleton upgrade, articulated features, gel breasts, and premium add-ons—all included at zero additional charge. Mix and match any model’s body with any model’s head at no extra cost. Every order includes your complete customization plus wig, blanket, cleaner, lingerie, warming device, and more. No hidden fees. No surprises. Just pure customization, 100% FREE.
Yes, all body parts can be moved independently. Our sex dolls can be fucked missionary, doggie, and pretty much any way you can imagine.
With our new TPE Ultra 3.0 and proper care, our dolls will last more than six years with many customers enjoying them for 8-10+ years. Our premium full silicone dolls are built for exceptional longevity. With proper care and maintenance, expect 10+ years of use.
Yes, 100% waterproof. You can fuck them in the shower, or wet them with water-based lubricant.
Oh yes, our sex dolls prefer to be plundered in all three orifices.
Our sex dolls come complete with wig, blanket, comb, vagina cleaner, and sexy lingerie. Also, be sure to check out our custom options page for free options including warming device.
The removable vagina is just that – removable. The benefit is that it is easier to clean. The fixed vagina is ‘built-in’ making it non-removable. Most customers prefer this option as it is more realistic.
The EVO Skeleton is an upgraded internal joint system with double-jointed shoulders and knees, advanced flexibility in arms and hips, and reinforced stainless steel joints. Positions hold firm – no collapsing mid-pose. Better balance, more realistic movement, longer-lasting durability.
Translation: Your doll can hug, squat, kneel, pose naturally. Better for photos. Better for play. Joints won’t loosen up over time like cheaper skeletons do.
And here’s the kicker: At Madam Dolly, this comes standard – no extra charge. You’re getting premium skeleton quality built into every doll.
Soft head? That’s flexible silicone or TPE that feels real to the touch. Your fingers sink in a bit, it’s got give to it. Plus, soft heads usually come with implanted hair and movable jaws if you want that extra realism. They’re more lifelike in hand. And yeah, soft heads have functional oral – all three orifices work if that’s what you’re after.
Hard head? That’s the more rigid option. Firmer silicone, doesn’t compress as much, but it lasts longer and is way easier to clean. You get sharper facial details and it’s better if you’re into makeup or styling precision. Here’s the thing though – hard heads don’t have functional oral. That’s a trade-off with the durability. The head can’t flex enough for that to work.
So which one do you want? Soft head if you’re all about that realistic feel, expression, and the full experience. Hard head if you want something that’s built to last, low maintenance, and easier to care for. Either way, you’re getting a quality doll.
Implanted hair means individual hair strands are rooted directly into the scalp – not a wig that sits on top. Real human hair or high-quality synthetic fibers, manually inserted. It looks and feels natural, with a realistic hairline and part.
Why choose implanted hair? It stays put – no slipping around during use. You can style it freely, comb it, braid it, treat it like real hair. Way more premium look compared to wigs. The downside? It’s labor-intensive to produce, so you’ll pay more for it. Usually available on silicone heads since the material holds hair better than TPE.
One thing to know: Take care of it. Use mild shampoo, don’t yank on it. Treat it right and it’ll last you a long time.
Articulated hands have joints inside with metal frames wrapped in silicone. Each finger moves independently, just like real hands. They look natural when posing, hold things easily, and don’t break like regular wired fingers do. Bottom line: way more realistic and durable.
Yes. Our most popular option, the USB operated vaginal warming dildo, is the quintessential ‘cherry on top’ for any of our sex dolls. And like all of our options it can be added to your order at our custom options page, free of charge.
Soft hands are made from ultra-soft TPE or silicone. Feel realistic to the touch, perfect for close-up photos or if you want that genuine tactile experience. The trade-off? They’re more delicate, especially the fingers.
Hard hands are firmer silicone with more structure. Tough and durable, hold poses better, can support objects without strain. They won’t feel as lifelike, but they’ll last way longer with regular use.
Pick soft if realism and feel matter most to you. Pick hard if durability and practicality are your priority.
Small breasts are naturally smaller (A or B cups). Light, compact, perfect for petite builds. Can be hollow or gel-filled depending on what you want.
Hollow breasts are air-filled, soft and squeezable with that bouncy jiggle. Very lightweight. Affordable, but can deform over time with heavy use.
Gel-filled breasts are the real deal – filled with soft gel that mimics natural breast tissue. They move, bounce, and feel like the real thing. Heavier and pricier, but worth it if realism is your thing.
So pick: Small if you like petite. Hollow if you want bouncy and lightweight. Gel-filled if you want that ultra-realistic feel and movement.
A gel butt is filled with soft, jiggly gel that feels like real human tissue – squishy, bouncy, and responsive. When you touch it, slap it, or use it, it moves and reacts just like real skin and fat would.
Why get it? Ultra-realistic feel and movement. Way more comfort during intimate moments. Better for posing too. It’s a premium feature, usually available on TPE dolls and some silicone models.
Fair warning: Slightly heavier than standard hips, and you need to handle it carefully to keep the soft texture intact over time. But if realism and that genuine tactile experience matter to you, gel butt is worth it.
We go beyond basics here. Every doll comes with hyper-realistic details – hand-painted fingernails and toenails with natural coloration, customizable areolas and nipples, optional veining and skin texture, freckles, moles, implanted eyebrow and pubic hair, realistic hands and feet. You want it different? We customize it.
The good part? Almost everything is customizable during ordering. Pick your nail colors, nipple style, add freckles where you want them, choose hair implant options. Our production team handles it all. Your doll, your specifications.
The movable jaw lets the mouth open and close naturally – just like a real person. Built with an internal hinge system, it’s designed for both realistic oral interaction and lifelike facial expressions in photos.
What you get: Functional jaw movement, a soft tongue, realistic oral cavity. Better expression, better realism, better everything if you care about those details.
What to know: Usually available on silicone heads only. Handle it gently – the internal hinge can wear if you’re rough. Use water-based lube only, and clean thoroughly after use. Premium feature, premium detail.
Short answer: No. The outfits in the photos are for presentation – they don’t ship with your doll.
What you DO get: Every doll comes with sexy lingerie included. Not the exact outfit from the photos – that’s just for show – but quality lingerie right in the package. That’s it. Simple.
For custom orders: Yeah, we send photos of your finished doll before it ships out. You confirm it looks good, then we send it. Your doll, your specs, your approval.
For stock dolls: No photos. These are pre-made and stored in our EU or US warehouses, ready to ship immediately as shown in the product photos. You know what you’re getting because you’re looking at it.
Cleaning and Caring
With a little common sense and some tender care, your sex doll will be able to maintain its sexy body and youthful looks for years (and years) to come.
For obvious hygienic reasons, you should clean your doll once she is out of the carton. She absolutely must be cleaned before any sexual contact.
• Antibacterial soap
• Warm water
• Light sponge
• Non-abrasive washcloth
• Cotton buds
As always, you can do it by washing the doll in your bathtub or shower. A soft spray from your shower head is an excellent way to ‘blast out’ any bacteria. Or you can simply lay your doll down sideways on any flat surface so that both the vagina and anus of the doll are visible and reachable. Then follow the steps listed below:
- Grab a small sponge swab with medical pincers and coat the sponge in warm water and antibacterial soap, making sure that it is entirely covered.
- Now use the pincers and gently move them around the orifice until it is thoroughly clean.
- Remove the sponge and clean it by using warm water. Repeat step 1 & 2 again.
- At this stage the vagina and anus should be completely clean and free of any bacteria.
- Using the pincers again, grab a second dry swab sponge and insert it in the vagina and anus to take out most of the moisture, then remove the sponge..
When it comes to the cleaning of your doll’s mouth, simply repeat the steps listed above. The cleaning process is the same, only quicker and easier.
We strongly suggest that you clean your doll head to toe once every 2 – 4 weeks. Any more than this may have adverse effects.
The process is actually very much similar to how we all clean up. You can choose to either shower your doll or to submerge your doll in a bathtub – it is up to you.
If you decide to put your doll in the shower it is very important that you prevent the doll’s neck or head becoming too wet. Never submerge the head or neck in water.
Simply use the light sponge to thoroughly wash the doll with the antibacterial soap, making sure not to apply too much pressure in order to preserve the skin.
This process, too, is actually very much similar to how we all dry after bathing.
Simply use a light non-abrasive cleaning cloth to gently pat down the doll when wet. Try not to apply too much pressure as the final part of the drying will be natural.
Once you have removed most of the moisture from the doll, allow it to sit for an hour and full dry naturally (Unless you simply can’t wait to have sex with her before then).
Making sure that your doll is fully dry is very important as it prevents any friction on the skin which could potentially cause a tear of the skin.
Use a warm sponge with antibacterial soap to gently pat down the face. Pay special attention to the eyes and eyelashes as you want to avoid getting these wet. A cotton bud can help clean some of the more delicate or difficult to reach places.
Gently then pat down the face with a dry non-abrasive cloth to remove most of the moisture, allowing it to sit for an hour after this to dry naturally.
Do not submerge your dolls head in water at any point.
There are a few things we strongly advise against – keep this in mind while cleaning your doll; this is very important if you want to increase the lifetime of your doll:
- Do not useany kind of cleaning agents, as some could cause a reaction on the skin.
- Do not useany sharp objects while cleaning the doll that could puncture the skin.
- Avoid havingthe head or neck of the doll submerged in water for any period of time. Never submerge your dolls head or neck in water.
- Do not apply too much pressure to the doll’s skin when cleaning or drying the doll as this could potentially lead to a tear.
- Neveruse a hairdryer to dry your doll. This will almost certainly damage your doll.
Cleaning the wig is pretty straightforward. You will only need three things:
- Mild Shampoo
- Mild Conditioner
- Comb
We suggest that you remove the doll’s wig and wash it thoroughly with both the shampoo and conditioner. Once you think it is clean enough, simply allow it to dry naturally. You may also want to buy a wig stand – it will make things easier and speed up the whole process.
Once the doll’s wig is dry, gently comb the hair starting from the bottom and slowly working your way up to the top. This will prevent you from pulling the comb through any knots and removing hair from the wig.
It is very important to check the clothes you are putting on your doll. Make sure that it cannot transfer any of the colours to the doll. Both types of skin, silicone and TPE will take on any colour from clothing if the clothes have not been thoroughly washed prior to its use on the doll. TPE skin, in particular, is very porous and could end up with a stain that you cannot wash out.
To clean the clothes, use your usual washing technique but ensure that the clothing is fully dried before putting it on the doll.
This applies to anything that comes into contact with the doll if it contains ink or anything that could potentially discolour the skin.
You have many options when it comes to storing the doll.
- Your closet
- Sex Doll storage box
- Original shipping box
- Any place that is relatively dry and clean