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Official Support
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Knowledge base
General
Getting Started
2
How to create account?
How to play video?
FAQ
2
Is possible to download video?
How to change password in my account?
Technical issues
Login
3
I am a paying member but I am unable to login into my account....
What should I do I can't remember my password? Please, help!
I can't log in with right username and password, why is that?
Problem with video streaming
3
What do I do if my video streaming is choppy?
I get a black screen when trying to play back videos, what should I do?
There is no sound?!
Other technicals
2
Did you find a bug or glitch. What to do now?
Are your sites MAC and mobile compatible?
Technical recomendations
2
How can I improve the speed and functionality of the web site?
Which web browsers are recommended to be used with "MadhotX"?
Billing Support
Membership cancelling
2
How do I cancel my membership?
How can I verify if my account has been cancelled?
How to update payment information
2
How can I update my payment method?
My credit card is almost expired! What should I do?
Bank statement
2
I don't recognise some of the charges on my credit card statement.
What will appear on the bank statement?
Other billing questions
3
How often will I be charged for my membership?
I have an issue with the billing of my membership
How to re-activate my mebership?
Others
Glory Hole Club
3
Wow! Where is the Glory Club?
Is possible to come without code?
How to became a visitor of the Mad Glory Club?
Other
1
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