Slack updates and changes

See what's new in Slack and what we're gradually rolling out. ✨ 

December 2025

Split view is back, better than ever

After a brief hiatus, you can once again use split view to open conversations and other pages side-by-side in Slack. 

New ways to fine-tune your notifications

Simplified notification preferences make it easier to decide what you’re notified about in Slack. You can choose to be notified about all new messages or only mentions and direct messages (DMs), and set exceptions for important channels so you never miss an update. Visit Configure your Slack notifications to learn more.

Other news


November 2025

Keep track of customer information in Slack

On the Business+ plan, you can now manage customer contacts right where your team is already working. Use customer contacts to track interactions, collaborate on deals, and more.

Share AI search answers

When you get an AI answer that your teammates would also find helpful, click
  Share to post it in a channel or send it in a DM.

Open workspace settings from your sidebar

Workspace Owners and Workspace Admins on the Free, Pro, and Business+ plans can now click   Admin in the Slack sidebar to access workspace settings. 

Other news

  • Data residency for Slack is now available in São Paulo, Brazil; Zurich, Switzerland; and Dubai, UAE.


October 2025

Build workflows with nested branches

To help you build workflows for more complex processes, you can now nest workflow branches below another branch.

Turn off anomaly event responses for certain users

Org Owners, Org Admins, and Security Admins can exclude certain people in their Enterprise organization from triggering anomaly event responses.

Other news


September 2025

Get instant answers from Channel Expert

An GIF displaying Channel Expert functionality

Ask questions and get help in channels from a new AI-powered Channel Expert agent. Once configured by your admins, Channel Expert will answer your questions when mentioned in channels it’s been set up in. 


A consolidated set of tabs for Slack on desktop

Slack desktop app showing new Files and Tools tabs, and new Directories page at the top of the sidebar

You can now access canvases and lists in the   Files tab, and find workflows, apps, and channel templates in the new   Tools tab. The People, Channels, and External Connections tabs have moved to a   Directories page at the top of the sidebar in   Home. Learn more about these changes.


Create or edit a canvas with AI

Using an AI writing prompt in a canvas to create a project overview for a campaign, then using AI to edit the generated content for tone before the canvas is shared in a channel

Get writing help from AI to create or edit a canvas. When drafting or refining content, AI can draw from conversations and files you have access to in Slack to include relevant information and convey your message clearly.

Other news

  • After you record and share a clip, select Generate transcript below the clip to include a transcript anyone can view.
  • If you can’t hear other people in a huddle, click the   three dots icon and select Test Speaker. You’ll hear a chime if your device is working properly.


August 2025

New settings to manage work object previews

Owners and admins on paid plans can now customize how work object previews appear for members. 

Automatically start a workflow from a keyword

Use the When a message is posted event to kick off a workflow when keywords you specify are used in Slack. 

Get clarity quickly with AI explanations

When you find a message in Slack with lots of acronyms or that covers a complex topic, ask AI to explain it so you can get a better understanding. This feature is available on the new version of Business+ and our Enterprise+ plan, and for customers with the legacy Slack AI add-on.

Other news


July 2025

Conditional branches now available in Workflow Builder

Build a workflow with branches to present people with different options in your workflow based on conditions you specify. Use branches to route support requests to specific channels depending on the issue type, automate approval processes by assigning different approvers based on regions or teams, and more.

View AI feature usage on your analytics dashboard

Customers on paid plans with AI features enabled can now access usage data for each feature from the Slack analytics dashboard.

Other news


June 2025

Updates to feature availability and pricing for Slack plans

On June 17, 2025, we announced a set of changes coming to Slack plans that expand access to security, Salesforce, and AI features. To learn more, visit our Help Center or the Slack blog. Customers who work with a Slack Account Executive can reach out to them for more details on how these changes may impact their team.

New Slack features in Salesforce

We’ve added the following Slack features to Salesforce:

Bring Salesforce data into Slack with Salesforce channels

People on all Slack plans can now use Salesforce channels to collaborate in Slack. 

Automatically start AI notes for huddles

To ensure Slack AI always captures meeting notes, Channel Managers and members with posting permissions can turn on automatic Slack AI notes for all huddles in certain channels. If they’d like, owners and admins can disable this option from Slack AI settings.

Manage access to individual AI features

Slack AI admin settings have moved to a new page where owners and admins can manage access to specific features or all features at once.

Other news


May 2025

Work with agents in channels

You can now add Agentforce agents to channels so they can participate in conversations just like your teammates.

Simplified layout mode in Slack

Use simplified layout mode in Slack for a more streamlined desktop app experience that can help single-taskers and people using assistive technology minimize distractions.

Add apps and workflows as VIPs

Prioritize notifications from specific apps or workflows by adding them to your VIP list.

Create folders for files and links

Organize important information and resources in any channel or direct message (DM) by adding a folder to the conversation header. You can add up to 100 canvases, lists, files, and links to a folder.


April 2025

Add owners to your canvases and lists

To grant other people the same permissions you have as the creator of a canvas or list, make them an owner. If you enable limited sharing, any owners you add will also be able to share your canvas or list.

Translate messages with Slack AI

Break down language barriers by automatically translating any message with Slack AI.

Updates to workflow permissions in Slack Connect

Owners and admins can set workflow usage permissions for external organizations to decide who can use workflows with third-party connector steps in Slack Connect conversations. On Enterprise Grid, these settings can be managed on a per-organization basis. 

Other news

  • A new custom data export for Enterprise Grid allows you to choose which data to export by conversation type, member, or workspace.
  • We’ve reduced the steps required to install Agentforce agents in Slack and added a new way to assign access to agents for people without Salesforce accounts. View the updated setup guide for more information.
  • Slack AI is now available with support for Chinese (simplified and traditional), French, and Korean.
  • Get more out of enterprise search (available to Enterprise Grid orgs with Slack AI) with support for additional data sources from Asana, Box, Jira, and OneDrive/Sharepoint.
  • Subscribe to slack-status.com email updates to receive email notifications whenever Slack creates or updates an incident.


March 2025

New task-tracking features for lists

Animated GIF showing list in Slack with a subtask, an assignee, and a due date

When you create a list, you’ll see new task-tracking fields to make it even easier to stay on top of work. You can also add subtasks to any item, and set up list automations with Workflow Builder to send reminders about upcoming and past due dates.

Search across applications with Slack enterprise search

Animated GIF showing enterprise search results including Slack AI search answers and files from Google Drive

Use enterprise search (available to customers on the Enterprise Grid plan with the Slack AI add-on) to quickly find information and get answers to questions from all of the apps your organization uses like Google Drive, GitHub, and more. To get started, Org Owners or Org Admins can enable enterprise search for their org.

Custom notification sound for VIPs

Make notifications from your VIPs stand out by setting a custom sound.

Other news


February 2025

Add Slack actions to Agentforce agents

Agentforce builders can now choose from a set of five Slack actions when creating an agent in Salesforce. Agents can create a canvas, send a direct message, and more.

Copy a workflow step to use it again

From Workflow Builder, hover over a workflow step and click the   duplicate icon to copy it.

Automated responses to anomaly events

When certain anomaly events are detected in the audit logs on Enterprise Grid, Slack will automatically end the acting user’s sessions. You can manage anomaly event responses to decide which events end a user’s sessions and which admins are notified.

Other news

  • Org Owners and Admins can use the external people dashboard to disconnect external people from their organization and end all Slack Connect conversations.
  • On Enterprise Grid, Org Owners and Admins can export a summary of their org’s security settings as a CSV.
  • We’ve released some new tools for content flagging on Enterprise Grid:
    • Org Owners can enable profile content flagging for their organization.
    • Members can flag content from external people in Slack Connect conversations to the external organization for review, provided they’ve also enabled content flagging.
    • Admins who have been assigned flagged content for review can now be notified with a Slackbot message.
  • You can now remove all external people from Slack Connect channels, regardless of whether they have permission only to post, or permission to post, invite, and more.


January 2025

Agentforce in Slack

Add Agentforce agents to your workspace or Enterprise Grid organization so members can work alongside autonomous agents in Slack. To get started with Agentforce, you’ll need a paid Slack plan and a Salesforce Agentforce license. To learn more, visit the Slack blog.