UPDATES: I tested this on a client website who had the same setup, which their website also did the auto update of your plugin yesterday. No issues on their site at all.
So taking a guess that your plugin didn’t properly update the database, I installed the plugin again on my site, did NOT activate it (admin plugin page showed fine) and clicked DELETE (previously already had it set to delete all settings and data if deleted), then reinstalled it onto my website. I completed the setup wizard, and then checked out the admin plugins page again. Same deal – blank.
I am guessing at this point that it is an incompatibility issue with one of the other plugins. Any advice or help you can give is appreciated.
Applied this update and initially 2 sites affected, but then over 50 I manage that all got this update all had either blank page or errors telling me that something was wrong when I tried to access /wp-admin/plugins.php on the sites.
Thankfully not affecting end user experience, but had to roll all sites back to 5.5.1 to be able to continue my monthly plug in maintenance.
Definitely something in the update needs another patch.
Hello @tpphost @epasquini
I am really sorry to hear about this unexpected experience! Thank you for reporting it so quickly and bringing it into our attention. Our team is already aware of this error and we’re actively working on a fix.
In the meantime, could you please try disabling and then re-enabling the plugin to see if that resolves the error? Also, can you let me know from which version you have updated the plugin to the latest?
It would also be very helpful if you could let us know how you performed the update : was it done normally through the Plugins page in the WordPress dashboard, or in a different way (for example, via FTP or CLI)?
Your feedback will help us narrow down the cause and ensure this is fully addressed shortly.
Many thanks for your patience and cooperation!
Not able to disable and re-enable to test.
We had updated from 5.5.1 > 5.5.2
Performed the update via Plugins page in the WordPress dashboard
Hello again @tpphost @epasquini
Just wanted to follow up here with some more details. We’ve identified the cause of the error and have already prepared a preliminary fix. We’re now waiting on a few confirmations to ensure everything is stable. If all goes well, this fix will be included in an upcoming maintenance update very soon, so please stay tuned.
We really appreciate your patience and cooperation while we work through this.
Hello again @tpphost @epasquini
Thank you for your patience while we worked on this issue.
We’ve prepared a patch that includes the fix for the problem you reported. You can find it on our Melapress Plugin Patches page here.
To install the patch, please follow these steps:
- In your WordPress dashboard, navigate to Plugins → Add New → Upload Plugin.
- Upload the downloaded patched ZIP file
- When prompted, click Replace current with uploaded to overwrite your existing installation.
- If you previously disabled the plugin by renaming its folder, you can safely upload this version, remove the renamed one, and continue using the plugin normally.
This fix will also be included in the next official plugin update, so once it’s released, you can safely update to the latest version through your WordPress dashboard.
Please give the patch a try and let us know if it resolves the issue on your site.
Hello everyone,
Thank you all for your patience and cooperation while we worked on this issue.
We’re happy to confirm that the WP Activity Log 5.5.3 update is now available, and it includes the official fix for the problem previously discussed here.
Please go ahead and update the plugin to the latest version from your WordPress dashboard. Once updated, everything should work as expected.
Let me know how things are going after updating, looking forward to your confirmation. Many thanks again for your understanding and for helping us get this resolved!
The patch worked great. The 5.5.3 update is working. Thank you very much for the fast fix on this.
