Hi there, @tomcoady,
I’m sorry to hear about the trouble, but thanks for reaching out. We are still seeing a connection error in our system when testing your site. There are a few things I’d like to try.
Would you please disconnect and then reconnect Jetpack? You can follow these instructions to do that: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack
Also, I see you’re using Cloudflare currently. Can you please make sure that you’ve followed the following guides, which outline the proper setup for Jetpack and Cloudflare?
Let us know how that goes, and we’ll be here to help out if you’re still having issues 🙂
Hi there, @tomcoady,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
@erania-pinnera thanks you so much for so accurately pinpointing the underlying issue! Putting CF into dev mode resolved it instantly!
Apologies for the delayed feedback – I was watching but missed your first message.
Howdy @tomcoady no worries at all, I’m happy those instructions worked out for you. If you have any questions in the future, don’t hesitate to reach out to us.
It’s happening again in coadycode.co.uk even after enabling dev mode in CF – is it possible I used my allowance of failed logins and need to wait 24h?
Hi there, @tomcoady,
Sorry to hear you still have connection issue on your site. I can confirm the connection issue seems to be the same as before – a block at your server’s end.
I still suspect that’s related to Coudflare, and I can’t tell you whether your fail login allowance is affecting that.
I recommend reporting this to your hosting provider and the Cloudflare support team if needed. Let us know if you need further assistance. (We’re happy to check the connection as many times as needed!).
Keep us posted!
