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  • Plugin Support Jarno Vos

    (@jarnovos)

    Hi @dumel,

    Thanks for your report. It is obviously not intentional for the “Pro trial” notice to persist like that, it should be dismissed (and stay that way) as soon as you click the button; it works exactly the same as any other admin notice. There could be some (object) caching in effect that’s causing it to persist regardless.

    Can you still reach the RSSSL Dashboard as expected? If so, the ‘banner’ should also be displayed as a Dashboard Notice in the plugin itself, allowing you to dismiss it directly via the Dashboard instead (which will also dismiss the admin notice as a result).

    Let me know if that does the trick for you. Kind regards, Jarno

    Thread Starter Dumel

    (@dumel)

    On one of my other sites the Dismiss notice did respond so apologies if I flew off the handle…

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @dumel,

    Appreciate the follow-up here, and please don’t worry about it. I definitely understand the reason for your original comment.

    In any case, glad to hear that this did work as intended on your other sites. When admin notices like this persist on a specific site, there’s typically some form of caching at play which still has to be cleared/purged to fully get rid of the notice.

    If you do happen to run into this issue again and need our assistance, feel free to reach out as we’d be happy to help out.

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)

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