Awesome support Rest-API issue

  • Resolved janpaulkleijn

    (@janpaulkleijn)


    8 years, 2 months ago

    Dear Awesome Support team,

    Thank you for making this great support tool, my future clients will be very happy. But there is one thing, namely I want to use your REST-API to automatically create a ticket for the client after he has paid in Woocommerce (subscription). But when I use REST Easy, whatever I do, it always returns the error:

    Notice: Undefined index: show_in_rest in [..]/awesome-support-rest-api-1.0.0/includes/API/Settings.php on line 233

    I installed your API as a wordpress plugin.

    Best regards,
    Jan-Paul Kleijn

    • This topic was modified 8 years, 2 months ago by janpaulkleijn.
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  • Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 2 months ago

    Hi:

    Maybe the rest api isn’t being called correctly? This is a tutorial that shows how to push tickets from GOOGLE SHEETS to Awesome Support via ZAPIER. Please see if you can following the tutorial to make it work without the error appearing. If it does work without the error appearing then it means that you’re probably calling the API incorrectly from your code.

    https://getawesomesupport.com/tutorial-create-tickets-using-data-pushed-zapier/

    Thanks very much!

    Plugin Author awesomesupport

    (@awesomesupport)

    8 years ago

    Hi – its been a while since our last reply on this issue. Since we haven’t heard back from you we’ll assume this is resolved and so we’re closing this issue. If you need to reopen it just post a reply here or open a new thread.

    Thanks for using Awesome Support!

Viewing 2 replies - 1 through 2 (of 2 total)

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