Backend and Caldendar not working

  • Resolved kaftakis

    (@kaftakis)


    8 years, 3 months ago

    Hello,
    i have used this plugin in different Websites and generally it work good. Now i have two problems. I think the problems are relative each other.

    First the pop up calendar in the form doesn’t work. I have uninstalled the theme and this fixed the error but the Theme has many changes (is custom) and i can not use another for this website. I have disabled all the datepicker and date javascript files and the problem still exists. No javascript problem appear on console. I have the last version of wordpress (i use the jquery that is installed with wordpress) and the last version of caldera forms.

    The second problem (i think this is the root of the problems) is that in the backend if i need to drag on field to the form the pop-up does just show left the options but not the fields… No javascript error are shown in the console.

    The page I need help with: [log in to see the link]

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  • Plugin Author Josh Pollock

    (@shelob9)

    8 years, 3 months ago

    Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re experiencing troubles.

    There aren’t any reported bugs about this, so this might be site-specific. You should open a support ticket at calderaforms.com/support.

    Just a note: Caldera Forms is free and always will be for you and other users downloading products from WordPress.org. However, for technical support from our team we do ask that you upgrade to Caldera Forms Pro, which includes Priority Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro plans here: https://calderaforms.com/pro/.

    I appreciate your patience. We’ll look out for your ticket in support, and get you back up and running again ASAP.

Viewing 1 replies (of 1 total)

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