Conflict with Elementor

  • konradpiotr

    (@konradpiotr)


    6 months, 3 weeks ago

    Hi, there is a conflict with Elementor. The last working version of Elementor working with Sydney Pro is 3.25.11. All newer versions do not work (it is impossible to edit any posts/pages in Elementor – the loading spinner runs all the time). It is also not a matter of plugin conflict (all plugins were off to check it). I contacted Elementor support team and they confirmed it is a matter of the theme. How to fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kenneth Macharia

    (@kmacharia)

    6 months, 3 weeks ago

    Hi @konradpiotr,

    Thank you for reaching out and sorry for the trouble.

    I’m afraid that I cannot reproduce this issue on my end using version 3.29.2 of Elementor and Sydney version: 2.54. Here is a screen cast.

    Would you mind letting me know if you can see any JavaScript errors on the console when you try to edit your pages with Elementor?

    Thank you!

    Thread Starter konradpiotr

    (@konradpiotr)

    6 months, 2 weeks ago

    Hi @kmacharia and thanks for your reply. I have got Sydney Pro 4.0.0. and Sydney Pro Child theme. Elementor 3.25.11 and Elementor Pro 3.25.5. All newer versions of Elementor ends with the conflict and editing not possible, as I mentioned before. There are no Java Script errors seen in my Elementor console (however I’m not sure where I should find them). I tried also with Sydney free newest theme and the same results. It is strange but even if I switch to Hello theme which is native Elementor theme, the problem still exists. Perhaps there are some remainings or custom CSS code in conflict with the plugin. Maybe I should build the website again from the clear WordPress.

    Kenneth Macharia

    (@kmacharia)

    6 months, 2 weeks ago

    Hey @konradpiotr

    Thank you for the additional details.

    Since you are using the paid version of the theme, would you mind dropping us a message via our support page and sharing temporary access to your site so that we can take a look? Feel free to add a link to this conversation and our team will be happy to take it from here.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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