• Resolved dlune

    (@dlune)


    Activating the plugin causes a critical error on the front office website.

    Widgets for Google Reviews v13.2.3
    PHP 7.4.27
    WordPress 6.7.4

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Laca

    (@lacadev)

    Hi @dlune

    We checked the plugin on our side and it activates without any issues.
    The problem is most likely caused by your specific WordPress environment.

    Please enable WP Debug and WP Debug Display so we can see the exact error message.
    Add the following lines to your wp-config.php file (above the line β€œThat’s all, stop editing!”):

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', true );

    After this, go to your Plugins list in WordPress and try to activate the plugin again.
    Please copy and send us the exact error message that appears on the screen β€” this will help us identify the issue quickly.

    Kind regards,
    Laca from Trustindex

    Thread Starter dlune

    (@dlune)

    Hi Laca, thanks for your help.

    Fatal error: Uncaught Error: Call to undefined method Elementor\Widgets_Manager::register() in /home/www2/public_html/wp-content/plugins/wp-reviews-plugin-for-google/wp-reviews-plugin-for-google.php:93 Stack trace: #0 /home/www2/public_html/wp-includes/class-wp-hook.php(324): {closure}() #1 /home/www2/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #2 /home/www2/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/www2/public_html/wp-content/plugins/elementor/includes/managers/widgets.php(99): do_action() #4 /home/www2/public_html/wp-content/plugins/elementor/includes/managers/widgets.php(235): Elementor\Widgets_Manager->init_widgets() #5 /home/www2/public_html/wp-content/plugins/elementor/includes/elements/column.php(1032): Elementor\Widgets_Manager->get_widget_types() #6 /home/www2/public_html/wp-content/plugins/elementor/includes/base/element-base.php(963): Elementor\Element_Column->_get_default_child_type() #7 /home/www2/public_html/wp-content/plugins/elementor/includes/base/ in /home/www2/public_html/wp-content/plugins/wp-reviews-plugin-for-google/wp-reviews-plugin-for-google.php on line 93


    Il y a eu une erreur critique sur ce site.

    Plugin Support Laca

    (@lacadev)

    Hi @dlune

    This issue is caused by an outdated version of Elementor on your site.
    Please update Elementor to the latest available version and the activation should work correctly.

    We will also include a fix for this in the next update of our plugin.

    Kind regards,
    Laca from Trustindex

    Plugin Support Laca

    (@lacadev)

    .

    • This reply was modified 1 month, 1 week ago by Laca.
    Plugin Support Laca

    (@lacadev)

    Hi @dlune

    We’ve fixed this issue in the latest release.
    Please update the Trustindex plugin to the newest version and the activation should work correctly.

    Kind regards,
    Laca from Trustindex


    • This reply was modified 1 month, 1 week ago by Laca.
    Thread Starter dlune

    (@dlune)

    great thank you very much !

Viewing 6 replies - 1 through 6 (of 6 total)

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