Displaying as vertical plain text

  • Resolved kpkreative

    (@kpkreative)


    1 week, 5 days ago

    Hi there, my widget is displaying this morning as vertical plain text with all reviews.

    Widget not found! Probably it is already deleted or there is typo in its ID. We suggest that you log in to the Trustindex system and follow the widget configuration instructions. Or, if you don’t have an account, create one for free at http://www.trustindex.io

    • This topic was modified 1 week, 5 days ago by kpkreative.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter kpkreative

    (@kpkreative)

    1 week, 4 days ago

    Update:

    Unregistered version shortcode currently not working. On behalf of the client i regsitered them and used unique id shortcode.

    Plugin Support Laca

    (@lacadev)

    1 week, 4 days ago

    Hi @kpkreative

    Thanks for your report.

    This issue was caused by a faulty Elementor update released on the 17th, which affected widget rendering and caused plain text/code to appear incorrectly. The problem was fixed in the update released on the 18th.

    Please make sure you are using at least version 3.33.6 of Elementor (or newer), as earlier versions may still be affected. After updating, the widget should work correctly again.

    If the issue persists after updating, please let us know.

    Kind regards,
    Laca from Trustindex

Viewing 2 replies - 1 through 2 (of 2 total)

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