• Resolved emmabrown1012

    (@emmabrown1012)


    Under Woocommerce Orders I can see that there are multiple failed transactions, all for the same amount of money but with different names and addresses. This has been happening for a while.

    The following message shows under the order notes: Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/api/rest/reference/orders/v2/errors/#PAYEE_NOT_ENABLED_FOR_CARD_PROCESSING PayPalGateway.php:594 PAYEE_NOT_ENABLED_FOR_CARD_PROCESSING Payee account is not setup to be able to process card payments. Please contact PayPal customer support.
    OrderEndpoint.php:228 Order status changed from Pending payment to Failed.

    Please see screenshot of one of the order notes here https://snipboard.io/ogVBU2.jpg

    Please see list of the most recent failed transaction here (it’s been happening for quite a while though). https://snipboard.io/T9o452.jpg . Given that all are for the same amount with different names & addresses makes me think it’s a bit suspicious. The website is still receiving accepted orders through as well.

    Do you have any idea what could be causing this problem please.

    Thank you.

    The page I need help with: [log in to see the link]

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