Incorrect product count in admin

  • Resolved aaronhilson

    (@elaraweb)


    3 years, 2 months ago

    Hi,

    I have one product on my WooCommerce website – Screenshot Here.

    You can see on the left of the screenshot, WooCommerce is finding three products in total, somehow.

    • I only have one product. No drafts, nothing in the trash, no private products etc
    • I have tried clearing transients, clearing orphaned variations, updating term counts, updating the DB and verifying DB tables via WooCommerce -> Status -> Tools
    • Running the latest version of WC & WP
    • Disabled all other plugins
    • No website or server caching

    When looking at the wp_posts table, I see the two additional products (which have been deleted via the admin panel).

    Thanks

Viewing 1 replies (of 1 total)
  • Igor H

    (@ihereira)

    3 years, 2 months ago

    Hello,

    I was checking a similar thread here, where the recommendation is also to check the database table wp_posts table. I’ve read you deleted the additional entries via the admin panel.

    To get a better idea bout your site configuration, please share a copy of your site’s System Status, it is located under WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

    That will help to take a better look at the issue, thanks-

Viewing 1 replies (of 1 total)

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