Job board users

[reikob]

My client says: There seems to be an issue with the jobs board for users who have an account. They are unable to log in to edit any job posts they make, or take them down once filled. Right now they can only log in to make a new post. 

Have you had any issues with this? I have had the jobs board on my site for years with it all working properly – any ideas? I have not added any plugins recently – I did upgrade the php a month or so ago.

The page I need help with: [log in to see the link]

[braehler]

@reikob

have you check the settings? Sounds like the moderate listing option is activated.

Or maybe you have to check the settings of the user role, in case you are running something like members plugin

[reikob]

Like I said they have been using this job board for years, and this just happened that they can’t make edits – I did check settings and “Users can edit without admin approval”

This plugin has been working for years, and suddenly they can’t login to change or update listings “It’s like the log in feature just disappeared. Users have log ins, but there is nowhere for them to log in other than the page to post a job.”

I have to admit that I don’t know what is going on hear, I installed this plugin years ago and it has just worked. I am not sure what to do.

[reikob]

Can you help me at all here?

[Jay]

Hi @reikob,

Since this issue is specific to your site, and we’re unable to reproduce it on our end, I suspect the issue is related to your site’s environment. Perhaps the plugin(s), the theme, the WordPress version, or any customization you have done is affecting the site functionality.

If you experience an issue, a broken functionality, a layout problem, an unexpected error message, or any other discrepancy between what our WP Job Manager plugin and its core add-ons should do and what’s going on on your site, the first step is to check for a plugin or theme conflict.

It sounds like the main issue has to do with is login function, which WP Job Manager does not control; WP Job Manager simply inherits the functionality used in the core WordPress logins.

I recommend going through the basic troubleshooting steps as laid out here: https://wpjobmanager.com/document/troubleshooting/basic-troubleshooting/#troubleshooting-plugin-and-theme-issues

Specifically, I recommend troubleshooting on a staging site or using the Health Check plugin to avoid affecting your live site:

• Troubleshooting on a Staging site
• Troubleshooting using the Health Check plugin

Before making any changes, please create a full backup of the website. You can use an automated backup plugin such as Jetpack Backups or follow this guide.

If you are able to reproduce the issue while you only have the WP Job Manager core plugin active, on a default WordPress theme like Twenty Twenty Two, with no other plugins enabled, you can then file a bug report with reproducible steps: https://github.com/Automattic/WP-Job-Manager/issues

[reikob]

Thank you – I will work on it and see what I find out.

[reikob]

Okay – so put a staging site – turned off all plugins except jobs. created a employer account, created a test job and logged in. There is still no way to get to the job I created to edit it or to delete it because the job is filled. I just get a screen to create a new job as an employer logged in.

Submitted to github.

[thabotswana]

Hi @reikob,

Thanks for submitting the report on GitHub.

I’ve tested this on my end and wasn’t able to reproduce the behavior you described — logged-in employers are able to view and edit their submitted listings by going to the Job Dashboard page as expected.

Since you’ve already ruled out plugin and theme conflicts, it may be worth checking if there are any customizations, template overrides, or caching rules that could be interfering with the login or job management flow on your site.

Our development team will continue reviewing your GitHub report for additional context or patterns that might explain this behavior. If you have any console errors or logs from your staging site, please feel free to share those in the GitHub thread.

[reikob]

So I don’t get a jobs dashboard – can you send me a screen shot of what I am suppose to see?

[thabotswana]

Hi @reikob,

Here’s a link to a screenshot of what the default Job Dashboard looks like when it’s set up correctly:

https://share.cleanshot.com/fwYRbXqb

You should see a table listing your submitted jobs with options to Edit, Duplicate, or Delete each listing.

If you’re not seeing this on your site, please double-check that you have a page called Job Dashboard in wp-admin → Pages, and that it contains this shortcode:

[job_dashboard]

If that page was deleted or renamed, you can recreate it manually using the same shortcode, and it should display your job listings once you’re logged in as an employer.

[reikob]

So I created a new website: https://trb-dev.com/maaps2026/

I only have an events plugin and the jobs. There is no place to create an account or add a job.

[Alin (a11n)]

Hi @reikob,

Thanks for sharing the dev site, that helps clarify things.

When I visit https://trb-dev.com/maaps2026/job-dashboard/, I can see the Job Dashboard page and the expected message asking the user to sign in. That suggests the page and shortcode are in place and working as expected.

To help narrow this down a bit further, could you let us know what happens after clicking “Sign in” on that page? For example, do you end up logged in but still see the same message, or are you redirected somewhere else?

That should help confirm whether this is related to how users are being logged in on the site rather than an issue with WP Job Manager itself.

[reikob]

So I uploaded the plugin and it created 3 pages Jobs dashboard, Jobs and Post a Job.

So to Post a job it says “

Have an account?

Sign in You must sign in to create a new listing.

” But there is no link to create an account. The Sign in link goes to the WordPress login page – again no place to create an account.