• Resolved jen101

    (@jen101)


    We appear to have an issue where clicking the Lost Password link simply reloads the Login page. We do not have a custom permalink (or redirect) set for this, however disabling the plugin resolves the issue. Could you please advise if there is a fix for this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • annaam

    (@annaam)

    I’m also a user of this plugin who has had issues with links being improperly redirected with plugin version >= 3.0.

    We rolled this plugin back to 2.8.0 and it fixed our issues. I’d recommend you do this until the developer is able to provide a fix.

    From us debugging, we’ve found that on version >= 3.0, any page that implements a custom permalink, ex. /pageA custom permalink of /page, if we add an associated dependent of that /page, like /page/detail through formidable forms or another plugin, it won’t work anymore, but that behavior is supported on 2.8 and lower. To access that /page/detail without being constantly redirected back to /page, we have to use /pageA/detail, but the other plugins only get /page and only provide /page/detail, so there’s some logical issues happening somewhere…

    To mitigate this issue, we’re working on developing a custom function in our child theme to handle 3.0 and greater, but it would be nice if we didn’t need to. I’ll drop that function in here if it’s created before the dev responds.

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    @jen101 As we are tackling this issue on email support, I am marking this thread as resolved.

    @annaam If you have similar issues then please open your own tickets with the details.

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    @jen101 @annaam I have released a new version. Please update the plugin, clear website cache and check if the issue is resolved.

    @sasiddiqui Thank you so much. My issues have been resolved.

    Apologies for not opening a new thread.

    Best,

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    Thank you for the confirmation @annaam! @jen101 Please confirm what is the status on your website with the new release.

    Thread Starter jen101

    (@jen101)

    Thanks Sami, that has resolved the issue.

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.