• Resolved janesg

    (@janesg)


    Since the last update a number of clients have been in touch to say headers don’t display on the frontend of their website. When using the site origin image widget if a header is added or edited when we save the page it no longer displays the heading on the frontend of the website. See screenshots below.

    Screenshot-2024-12-17-102248
    Screenshot-2024-12-17-103148
    • This topic was modified 1 year ago by janesg.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alexgso

    (@alexgso)

    Hi Jane,

    Thanks for reaching out. I’m having trouble replicating this result – the field isn’t clearing for me, and it’s displaying as expected. Can you please send me an export of the page you’re working on? This will allow me to run some tests. You can export a page by opening it in the editor and clicking the Layouts button in the Page Builder toolbar. Click Import/Export and click Download Layout. Please upload the layout to somewhere like WeTransfer.

    Kind regards,
    Alex

    Thread Starter janesg

    (@janesg)

    Thanks for the swift reply Alex. I have exported the layout, the link is > https://we.tl/t-zSN7EHmq20

    You will see I have replaced some of the missing image titles with h3 headings in the Site Origin Editor widget, Hot Stone Massage for example. Link to the live page is https://www.shineholistic.co.uk/all-our-relaxation-treatments/

    We have the same issue on another site that is in development.

    Plugin Contributor alexgso

    (@alexgso)

    Hi Jane,

    Thank you for a copy of the layout. I think I may have identified what’s going on here and I’ve prepared a patched version of Widgets Bundle that may prevent (and fix) this issue.

    Before proceeding, do a backup.

    Navigate to Plugins > Installed Plugins and deactivate SiteOrigin Widgets Bundle, and then delete it. Scroll to the top of the page and click Add New, Upload Plugin. Upload so-widgets-bundle.1.64.2-beta.zip. Are you now able to edit one of the SiteOrigin Image widgets without issue?

    Kind regards,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)

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