💦 FULL SET: Support/topic/not working

Resolved central4all
(@central4allgmailcom)

2 years, 9 months ago

Not working anymore

Invalid request, please go back and try again.
Error Code: connection_disabled
Error Message: This site has been suspended.

most of my sites are removed and i can not use it even for only to see my stats.

Vesy bad for SEO gives bad loading times

Viewing 15 replies - 1 through 15 (of 18 total)

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JS (a11n)
(@julesomattic)

2 years, 9 months ago

Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

zetheons
(@zetheons)

2 years, 9 months ago

Stats not working for me either at Traviscook.uk

Is there anyway I can revert to the old layout?

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

i have 20-25 sites, only works to 2-3 of them

Gaurav
(@gaurav984)

2 years, 9 months ago

Hi @zetheons,

I checked, and the stats for your website now seem to be working properly. You can check them here https://wordpress.com/stats/day/traviscook.uk

Is there anyway I can revert to the old layout?

Unfortunately, it is not possible to revert to the old stats layout. We have recently released an update to our stats page which includes some new improvements and features.

We would like to understand what specific issues you are having with the new stats layout. Could you please let us know what problems you have encountered so that we can assist you better?

Best,

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

is just not working

https://prnt.sc/bOTTq7-OHahs

Gaurav
(@gaurav984)

2 years, 9 months ago

Hi @central4allgmailcom,

To better assist you with the issue you’re experiencing, can you please share links to the websites that are currently facing the issue?
This will help us further diagnose and fix the issue.

Looking forward to your response!

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

all my sites have this problem

https://scandalo.gr/

Plugin Contributor Cena (a11n)
(@cena)

2 years, 9 months ago

Hi @central4allgmailcom ,

I checked on scandalo.gr and all looks well for the Jetpack connection:

https://jptools.wordpress.com/debug/?url=https://scandalo.gr/

And your stats appear to be working correctly in the WordPress.com dashboard:

Screenshot Link: https://cloudup.com/cLQfWBR6pJb

However, I can also see that they don’t appear to be showing up in your https://wordpress.com/stats/day view.

Would you try disconnecting and reconnecting Jetpack, to see if that shakes out the gremlins?

Best,
Cena

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

i did already and cleaned cookies and cache

Gaurav
(@gaurav984)

2 years, 9 months ago

Hi again,

Thanks for the update. I checked, and now the stats for your website are showing up correctly on https://wordpress.com/stats/day/scandalo.gr

In case they are still not working for you. please try logging in to WordPress.com from a Private/Incognito browser window and check if the stats show up.

Let us know what you find out.

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

what about seeme.baby ?

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

Oops! Sorry an error has occurred. Please click here to contact us so that we can fix it. Please remember that you have to provide the full, complete Blog URL, otherwise we can not fix it.

And click here is not working

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

2 years, 9 months ago

Folks, this is not a review; it’s a support topic. I’m moving this from reviews to support.

Thread Starter central4all
(@central4allgmailcom)

2 years, 9 months ago

Mine was review because it s not working, the replies made it topic, do i have to place another time the review?

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

2 years, 9 months ago

If you’re going to write a review, please make a new one. @gaurav984, please just respond, if you respond at all, to the substance of a review. If it’s really a support request, again, please use the “report topic” button.