Notifications sent when box not checked

  • Resolved jamminjames

    (@jamminjames)


    2 months, 2 weeks ago

    Lately, OneSignal Push Notifications have been getting sent for posts even when the “OneSignal Push Notifications” box is left unchecked for a post. This happens sporadically, so it may be hard to diagnose, but do you have any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jon1signal

    (@jon1signal)

    2 months ago

    Please check if you have any cache plugins that may be incorrectly enabling the checkbox. We have a guide on this here: https://documentation.onesignal.com/docs/en/troubleshooting-wordpress-web-push#common-plugin-support

    If you are still having issues, please contact [email protected] with screenshots of your setup and details on how to reproduce, we can take a look!

    Thread Starter jamminjames

    (@jamminjames)

    1 month, 3 weeks ago

    We don’t use a caching plugin, just a fastcgi cache on our Nginx server, caching headers and Cloudflare caching. I added this to the matching expressions for a Cloudflare cache bypass rule, and it seems to be working so far, but time will tell, as this has been an intermittent thing:
    http.request.uri.path contains "/onesignal-free-web-push-notifications/sdk_files/"

    Any suggestions for improving that expression? Thanks.

    • This reply was modified 1 month, 3 weeks ago by jamminjames.
Viewing 2 replies - 1 through 2 (of 2 total)

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