Phone number

  • papiercode

    (@papiercode)


    1 year, 3 months ago

    Hi,
    I updated to version 3.0.5 and the phone number is still a problem.

    In changelog, what do you mean by “Better gestion of update process” ?
    Please answer, payment is not to be taken lightly.

    Thanks,
    Julien

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  • selett

    (@selett)

    1 year, 2 months ago

    Bonjour,

    Je partage l’avis de @papiercode, la prĂ©sentation actuelle crĂ©e vraiment de la confusion pour les clients.

    Nous avons reçu de nombreux retours par tĂ©lĂ©phone de clients qui pensent avoir mal renseignĂ© leur numĂ©ro de tĂ©lĂ©phone. Le message en rouge sous le champ, accompagnĂ© d’un bandeau orangĂ©, semble renforcer cette confusion.

    Depuis l’ajout de cette fonctionnalitĂ©, nous avons dĂ» dĂ©sactiver le module et passer sous Stripe pour toutes les transactions du site http://www.poterie.alsace, car nous perdions trop de ventes et de temps Ă  expliquer ce problème.

    Merci par avance pour la rĂ©solution rapide de ce problème d’affichage.

    Cordialement

    Sebastien

    —

    Hello,

    I share @papiercode’s opinion that the current presentation is really confusing for customers.

    We have received numerous phone calls from customers who believe they have entered their phone number incorrectly. The red message under the field, combined with the orange banner, seems to add to the confusion.

    Since the addition of this feature, we have had to disable the module and switch to Stripe for all transactions on the website http://www.poterie.alsace, as we were losing too many sales and spending too much time explaining this issue.

    Thank you in advance for your quick resolution of this display problem.

    Best regards,

    Sebastien

    • This reply was modified 1 year, 2 months ago by selett.
Viewing 1 replies (of 1 total)

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