Problem with wordfence

  • Resolved Oliver

    (@umik)


    2 years, 3 months ago

    Hello

    i ve ran into an issue using wordfence and your plugin on a website. The wordfence scan stopped working since i ve installed the last version or change wp admin ( 1.17 i guess )

    error : Scan Engine Error: The signature on the request to start a scan is invalid.

    i ve contacted wordfence support who mentionned incompatibility with your plugin.

    I ve disabled change wp and the wordfence scan worked again

    here is the ticket i ve opened at wordfence :

    https://wordpress.org/support/topic/the-signature-on-the-request-to-start-a-scan-is-invalid-3/#post-17030613

    for now , solution is unfortunatly to disable your plugin

    regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • smakazmi15

    (@smakazmi15)

    2 years, 3 months ago

    Hi @umik,

    I hope you are doing well.

    Let we reproduce this on our end and get back to you.

    Thanks and Regards,

    Support Team-WP Experts.

    Plugin Support M Haseeb

    (@haseeb0001)

    2 years, 2 months ago

    Hi @umik

    I hope you are doing well.

    We are currently investigating this case. Could you please provide the list of active plugins on your website, along with the WordPress and PHP version and the name of the theme you are using? This will help us better understand the issue and resolve it more quickly.

    Thanks and regards,
    Support Team – WPExperts  

    anafasia

    (@anafasia)

    2 years, 2 months ago

    I have the same issue.

    wordfence scans don’t work since September in my wordpress site. it responds:

    Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.

    I have disabled your plugin and the scan by wordfence worked well.

    then I have enabled again your plugin and the scan says again;

    Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.

    Thread Starter Oliver

    (@umik)

    2 years, 2 months ago

    @haseeb0001 using the last version of wp, php8, last wordfence and your extension , woocommerce, but unrelated.

    Plugin Support M Haseeb

    (@haseeb0001)

    2 years, 2 months ago

    @umik Thanks for updating us.

    Plugin Support M Haseeb

    (@haseeb0001)

    2 years, 2 months ago

    Hi @umik

    I hope you are doing well.
    I’m glad to inform you that the Wordfence conflict issue has been resolved. You can download the Beta version from here, test it, and share your feedback with us. I appreciate your patience.

    Thanks and regards,
    Support Team – WPExperts  

    anafasia

    (@anafasia)

    2 years, 2 months ago

    I have had your beta version installed for a couple of days now and the issue seems to be solved. wordfence scans are back and I have seen till now no further problems. thanks.

    Plugin Support M Haseeb

    (@haseeb0001)

    2 years, 2 months ago

    Thanks for letting me know; we will push this fix in our next release soon.

    Plugin Support M Haseeb

    (@haseeb0001)

    2 years, 2 months ago

    We’ve just released the latest stable version, which is version 1.1.8.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Problem with wordfence’ is closed to new replies.