Separate PayPal and Card buttons

  • alfredo1216

    (@alfredo1216)


    1 week, 4 days ago

    Hello,

    I just updated the plugin interface and ran into a problem. Previously, the PayPal and Cards buttons were combined, but after the update, they separated into two buttons. It says, “The payment gateway is separate with the card button. If the button is disabled, it’s included in the PayPal gateway.” I disabled it, but it’s not being added to the PayPal gateway as before.

    Could you help me?

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    1 week, 3 days ago

    Hi @alfredo1216 ,

    Thank you for reaching out to us, we are here to help.

    First we would like to get your latest system status report to determine your current setup. Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    Best Regards,
    Jamie

Viewing 1 replies (of 1 total)

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