Submissions not showing

  • Resolved vojtapo

    (@vojtapo)


    3 years, 5 months ago

    Hi, after updating to the newest version (3.6.12) I cannot load the forms submissions (Ninja Forms->Submissions). After selecting a form from the dropdown, there’s a spinning wheel, which never leads to anything.

    I’m on WP 6.0 with PHP7.4.

    The console shows “[Error] Failed to load resource: the server responded with a status of 403 (Forbidden) (get, line 0) wp-json/ninja-forms-submissions/submissions/get?type=columns&form_ids=1&page_size=10&current_page=1&start_date=0&end_date=0&search_term=&status=completed&request_count=1&_locale=user”

    This is a serious issue as none of my clients can see their submissions and they have a lot of forms in use.

    Thank you

    • This topic was modified 3 years, 5 months ago by vojtapo.
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  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    3 years, 5 months ago

    A 403 error means that the submission’s call is being blocked on the server level. Most of the time this is due to additional security on your server. Your Apache error log should contain more information about this 403 error.

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