The folder cannot be deleted.

  • koki1205

    (@koki1205)


    6 days, 3 hours ago

    After accidentally placing a folder under another user’s folder, the subfolder no longer appears in the sidebar and cannot be deleted.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    6 days, 3 hours ago

    Hi @koki1205 ,

    Sorry but your message is not quite clear enough.

    Can you please record a short screencast to show us a demo of what the isssue is or how we can replicate it?

    Regards.

    Thread Starter koki1205

    (@koki1205)

    6 days, 3 hours ago

    これは、他のユーザーが作成したサブフォルダがサイドバーで表示されない現象です。

    https://drive.google.com/file/d/1Cw7XkMugQ7PblTWU-fjH71-l_OhKl6eU/view?usp=drive_link

    これは、他のユーザーが作成したサブフォルダがサイドバーに表示されているが、その中に私が配置したフォルダがサイドバーに表示されない現象です。

    https://drive.google.com/file/d/1Z_OaerpK606prTerBrgVgMFxxvm4HCHX/view?usp=sharing

    常に全ユーザーの全フォルダを共有して表示したいのですが、そのような設定はないのでしょうか？

    Thread Starter koki1205

    (@koki1205)

    6 days, 3 hours ago

    I’m really stuck here.

    After reloading the media library just now, the Filebird plugin stopped working on its own.

    When I manually reactivated it and opened the media library, all the folders I’d created previously disappeared. Reloading it again caused the plugin to stop working once more.

    Plugin Support Bruce

    (@ninjateamwp)

    6 days, 2 hours ago

    Hi @koki1205 ,

    There seems to be a confusion with your queries, you created this thread with a concern of “not being able to delete folders”.

    But after requesting references, you tried displaying “not being able to see folders”.

    Anyway, regarding the last reference, I think you do not know how to expand collapsed subfolders, that is it? You need to click on the “main folder icons” to expand its subfolders:

    https://drive.google.com/file/d/1YumGYbhwB0g8BmWkTzJgvMIMGYBlTEnO/view?usp=drivesdk

    If you have any other issues, please demonstrate it for us in a screencast.

    Hope that clarifies.

    Bruce

    Thread Starter koki1205

    (@koki1205)

    6 days, 2 hours ago

    Thank you. I’ve identified why the folders kept disappearing. This is a huge help.

    Regarding the other issues that occurred, they resolved themselves after several attempts and I can no longer reproduce them.

    The phenomena that occurred are listed below, but I don’t know how to reproduce them.

    1. Plugins would stop working unexpectedly, and after reactivating them, all folders would disappear.

    2. All files would appear within every folder.

    3. When creating a new folder, an error like “Invalid path” would appear, preventing creation.

    Note that even while these issues occurred, folder information remained stored in the database.

    Since I can no longer reproduce these issues, I believe further discussion would be pointless. Therefore, I will terminate this support request here.

    Thank you very much.

    Plugin Support Bruce

    (@ninjateamwp)

    6 days, 1 hour ago

    Thanks, and do not hesitate to get back to us again if you have more reference resources for us to help you with.

Viewing 6 replies - 1 through 6 (of 6 total)

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