🔞 ADULT: Support/topic/unauthorized charges - Collection

Resolved mysticmedusa
(@mysticmedusa)

2 years, 9 months ago

Hello – I am trying to get help with multiple unauthorized charges from Jetpack – $299 USD x 4, charged annually. I provided the details to a “Happiness Engineer” on March 8 but have been unable to get further responses.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Bruce (a11n)
(@bruceallen)

Happiness Engineer

2 years, 9 months ago

Hi @mysticmedusa

I don’t see any charges under this account.

Could you contact us via this contact form and mention this thread? We’ll be happy to look into this further with you.

Plugin Contributor Cena (a11n)
(@cena)

2 years, 9 months ago

Hi @mysticmedusa ,

I’m sorry, but we can’t answer billing questions in the forums. If you will email us from the email address on your WordPress.com account and mention this thread, we should be able to help get this resolved.

Best,

Cena

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unauthorized Charges’ is closed to new replies.

2 replies
3 participants
Last reply from: Cena (a11n)
Last activity: 2 years, 9 months ago
Status: resolved