• Resolved flaviopv

    (@flaviusv)


    Hi,

    1. we received this kind of error unexpectedly. Could you please help us to fix it?

    Uncaught Error: Class “MultipleAuthors\Classes\Objects\Author” not found
    in /home/—/public_html/devstage/wp-content/plugins/publishpress-authors/src/modules/multiple-authors/multiple-authors.php on line 4754

    Call stack:

    1. MA_Multiple_Authors::filter_term_map_meta_cap(array, 'ppma_manage_authors', 1, array)
      wp-includes/class-wp-hook.php:324
    2. WP_Hook::apply_filters(array, array)
      wp-includes/plugin.php:205
    3. apply_filters('map_meta_cap', array, 'ppma_manage_authors', 1, array)
      wp-includes/capabilities.php:876
    4. map_meta_cap('ppma_manage_authors', 1)
      wp-includes/class-wp-user.php:784
    5. WP_User::has_cap('ppma_manage_authors')
      wp-includes/capabilities.php:1018
    6. user_can(WP_User, 'ppma_manage_authors')
      wp-includes/capabilities.php:911
    7. current_user_can('ppma_manage_authors')
      wp-admin/includes/menu.php:82
    8. require_once('/home/---/public_h...in/includes/menu.php')
      wp-admin/menu.php:423
    9. require('/home/---/public_html/devstage/wp-admin/menu.php')
      wp-admin/admin.php:159
    10. require_once('/home/---/public_h...e/wp-admin/admin.php')
      wp-admin/plugin-install.php:16

    2.The Publishpress plugin is breaking the template used by Better Docs plugin. The Better Docs has errors in displaying the own template (layout-1.php), and instead is loading the template: author.php. The deactivation of Publishpress Authors plugin, solves this issue of Better Docs.

    kind regards,

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Riza Prihananto

    (@rizaprihananto)

    Hi @flaviusv ,

    Thank you for using our plugin.

    Could you let us know which version of the plugin that you install on your sit? Do you remember when the issue happened for the first time? Was there any a specific action that you performed right away before the issue appeared?

    Thread Starter flaviopv

    (@flaviusv)

    Hi,

    we are using last version 4.9.1. The issue happened after last update of Publishpress Authors plugin. I guess the Publishpress Authors is replacing the template from the Patterns that was set from FSE and interfere with custom post type because is injecting the author box at document level from knowledge base we created with Betterdocs and with weDocs. This didn’t happened befeore last PPA update.

    Plugin Author Riza Prihananto

    (@rizaprihananto)

    Hi @flaviusv ,

    Thank you for the details.

    Do you know how to replicate or trigger the error for the first issue? Or did it appear automatically without any action from your end?

    Meanwhile, for the Better Docs issue, could you try to disable the Author box by unchecking the options below to see if the issue was caused by the injected author box from PublishPress?
    https://prnt.sc/A-WIHY1JMuOM

    If the issue persists, please let us know the steps to replicate or trigger the issue.




    Thread Starter flaviopv

    (@flaviusv)

    Hi,

    it appeared automatically without any action from our end.

    Show above the content/Show below the content are not checked. Meanwhile, we disable the Better Docs.

    Plugin Author Riza Prihananto

    (@rizaprihananto)

    Hi @flaviusv ,

    Does disabling Better Docs make any changes on your site? Especially with the first error.

    Thread Starter flaviopv

    (@flaviusv)

    Hi,

    deactivating the Better Docs caused us a lot of trouble with the all knowledge base section, with the look and feel of our kb section, have to install another plugin which is not so great, don’t have the faq section etc.
    We need to take action because the website is in production and the kb section weren’t accessible by users.

    I can’t disable the Authors plugin because we build an entire ecostsem around it and it is more important than Better Docs, otherwise I would did it

    With this new kb plugin, the initial error of getting the wrong template is solved.

    The persisting issue is that Authors plugin inject author box in kb articles, which initially, when thins were working good with Better Docs, the author box were not injected in bd articles.

    Plugin Author Riza Prihananto

    (@rizaprihananto)

    Hi @flaviusv ,

    For the persisting issue, could you try to check if the post type that handles KB which has an issue is enabled here?
    https://prnt.sc/VEC5KLm8mFI4

    If yes, could you disable it to make sure that the Author box is not applied to the post type.

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks for using PublishPress. We’ve not seen an update for over 10 days so are closing this discussion for now.

    Thread Starter flaviopv

    (@flaviusv)

    HI,

    it is disabled, it has always been.

Viewing 9 replies - 1 through 9 (of 9 total)

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