Widgets keep breaking (404/ MIME errors)

  • Resolved tech22k234

    (@tech22k234)


    10 months, 2 weeks ago

    Hi there,

    I keep having a reoccurring issue where the page widgets break and the server either shows MIME errors or 404s for the on page elements. I have several sites, all having the same random issues. Any idea what this could be caused by? It seems to work for some days, then throws up an error. Every time, I have to log into the site, sometimes quick update each page manually to force it to reset.

    https://at-rack.co.uk/faq/
    https://valyou.biz/fr/conseil/

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor alexgso

    (@alexgso)

    10 months, 2 weeks ago

    Hello,

    Thanks for reaching out. It sounds like something may be blocking the page. False positives (incorrectly flagging a reason as “bad” and then blocking it) is unfortunately something that can happen.

    I recommend checking with your hosting provider to see if mod_security (or an equivalent) is installed, and if so, are you getting blocked by it?

    Kind regards,
    Alex

    Thread Starter tech22k234

    (@tech22k234)

    10 months, 1 week ago

    Hi Alex, thanks for looking into this. It’s not throwing errors on the server. Mod security is not affecting it. Very strange. The same css file is accessible when logged in, but not logged out. When logged into the dashboard and going to edit post, it does something and the css file becomes visible again to logged out users (even without saving the post, just looking at it when logged in). It’s only the Siteorigin plugin that seems to be affected across many sites with this same random issue. Any ideas?

    Plugin Contributor alexgso

    (@alexgso)

    10 months ago

    Hi,

    Sorry for the delay. Based on your comment, this sounds like a general page cache issue. This issue stops after updating the page because that results in your cache plugin regenerating the page.

    It appears you’re using WP Optimize for a page cache plugin. Is that correct? I recommend reducing the lifetime for page caches to about a day as that’ll prevent this issue from occurring. I’ll also log a request to add integration with that plugin.

    Kind regards,
    Alex

    Thread Starter tech22k234

    (@tech22k234)

    10 months ago

    Hi Alex,

    Likewise. Thanks for looking into this. It does look like it. That is correct. I use it for a lot of sites which all seem to be experiencing this similar issue. That would be great to have an integration. I presume this would be in future updates of the plugin / widgets bundle for WP Optimize?

    Thanks!

    Plugin Contributor alexgso

    (@alexgso)

    10 months ago

    Hi,

    Thanks for confirming. We’re just finishing up on our integration with WP Optimize, and that’ll be be included in a future Widgets Bundle update.

    Kind regards,
    Alex

    Thread Starter tech22k234

    (@tech22k234)

    10 months ago

    Thanks Alex. That is great to hear. This is such a great plugin. Thanks for doing that!

    Plugin Contributor alexgso

    (@alexgso)

    8 months, 4 weeks ago

    Hi,

    This change has been released. Let me know if you run into any issues with the updated version.
    Thank you for your kind words. We really appreciate it. 🙂

    Kind regards,
    Alex

Viewing 7 replies - 1 through 7 (of 7 total)

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