💥 TRENDING: Support/topic/wrong author name shown on author page

Resolved jpsws
(@jpsws)

3 months, 2 weeks ago
Hi there,

I have run into a problem whereby any authors who have been included on a multi-author post inherit the name of the first author listed on that post. For example, if I visit my own author page, my name is wrong, as I have been included as a co-author on one of the posts.

You can see another example by clicking on the profile of the co-author on these articles:

https://soundwithoutsight.org/news/next-meet-up-announced-performing-in-the-bbc-proms-as-a-blind-musician/

https://soundwithoutsight.org/hub-articles/logic-band-resources-for-accessing-logic-pro-and-garageband/

How do I fix this?

Thanks very much!
- This topic was modified 3 months, 2 weeks ago by jpsws.
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Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Riza Prihananto
(@rizaprihananto)

3 months, 2 weeks ago

Hi @jpsws ,

Thank you for using our plugin. Let me confirm, are you concerned with the following post where Tilly Gerra should be there as the second author? If so, could you tell what the theme is that you use on your site? This may affect the issue as well.
Thread Starter jpsws
(@jpsws)

3 months, 2 weeks ago
Hi Riza,

I am using the Neve theme.

The problem is that the author pages show the wrong name for the author. In all the examples above, the co-authors names are shown as Tilly Gerra. The rest of their author page information is correct (bio and other articles).

For example, this author page should be titled Jay Pocknell: https://soundwithoutsight.org/author/jay/

Thanks!!
- This reply was modified 3 months, 2 weeks ago by jpsws.
Thread Starter jpsws
(@jpsws)

3 months, 2 weeks ago

Hi,

I have fixed this for the “Jay Pocknell” author by publishing a new article under that name, but the problem persists for other authors. E.g. the heading should be “Zenny Jabeera” on this page, not “Tilly Gerra”: https://soundwithoutsight.org/author/zennyjabeera/

Thanks!

Plugin Author Riza Prihananto
(@rizaprihananto)

3 months, 1 week ago

Hi @jpsws ,

You can try to swap name in the page with PublishPress Authors data.
Could you follow the articles below?
https://publishpress.com/knowledge-base/authors-data-shortcode/
https://publishpress.com/knowledge-base/shortcodes/

If it does not work, try to add these params.
https://prnt.sc/5FHGTgput6Hd

Plugin Author Riza Prihananto
(@rizaprihananto)

2 months, 4 weeks ago

Hi @jpsws ,

We haven’t heard back from you for a week. Let me mark this query as resolved. You do not need to worry about it. If you would like to continue the discussion, feel free to reply or create a new thread.

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Wrong author name shown on author page