• The X Post button (sharing service “Tweet”) is displaying twice and neither is aligned with the other services. And why does it still say Tweet?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Rajat Varlani

    (@the_champ)

    If you post the URL of the web page where you are facing this problem, I would be able to check what’s wrong.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Plugin Contributor Rajat Varlani

    (@the_champ)

    Can’t see the social share icons at your website. If you enable these, I would be able to check what’s wrong.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    They are on the page I shared above.

    Plugin Contributor Rajat Varlani

    (@the_champ)

    It seems, you are also using shortcode along with the default social share bar. Either disable the Placement options in the Standard Interface section OR remove the shortcode.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    We aren’t using a shortcode, only the placement options in the standard interface. (Posts, Excerpts and Posts are selected.) If I uncheck Excerpts and Posts, they all disappear completely.

    Plugin Contributor Rajat Varlani

    (@the_champ)

    Then you can add following CSS in the Custom CSS option in the Miscellaneous section at the plugin configuration page in the admin area to get rid of the unwanted icons.

    div.ast-excerpt-container div.heateor_sss_sharing_container{display:none}

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Thanks, yes I know I can hide it with CSS. I was wondering why it’s appearing twice. And also not aligned.

    Plugin Contributor Rajat Varlani

    (@the_champ)

    Plugin uses the_content filter to show social share bar with the content of your web pages. Position and occurrence of the bar depends on how your theme is using this filter. The button you have enabled is rendered inside an iframe. That’s why it has alignment issues. You can replace it with the round or square share icon (not an iframe) that you can search in the Select sharing services option in the Standard Interface section at the plugin configuration page.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Yes, I know I can select the other icons and they work fine – not duplicates either. But I want to know why I can’t use the rectangular icons properly. So while there are workarounds, it seems there is a clear bug here that needs to be fixed.

    Plugin Contributor Rajat Varlani

    (@the_champ)

    We don’t have an immediate solution. We will take care of it in the upcoming updates.

Viewing 11 replies - 1 through 11 (of 11 total)

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