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Forum Replies Created
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Forum: Themes and Templates
In reply to: [Pinnacle] Virtue/Ascend/Pinnacle ToolkitThank you for your reply.
I have changed the status.
Regards
Forum: Plugins
In reply to: [Backup Migration] Impossible to stop backup processhello,
thank you for your reply. Finally the backup process stopped 15 minutes after I sent my message. Consequently I mark the issue as resolved.
Regards
Thanks for your reply.
The problem is that the site ignores link clicks.
For your information, today the updates of 3 plugins have been proposed. I have just updated these 3 plugins (Kadence blocks, Mailpoet and Secure copy content) …… and there is no longer any issue !! We could say that the issue was due to one of these plugins but I don’t know what plugin was “guilty”.
I confirm that the problem is solved.
Merci beaucoup
Forum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.I don’t think that it’s due to my computer because while there are timeout errors with my site there is not any issue when accessing an other site on the same host server.
I am going to deactivate my anti-virus software (Norton) and test the access to my site.
But it’s clear now that it is not an issue due to wordpress and virtue. It is the reason why we can close this topic.
Thanks for your support.
Forum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.I was ready to close this topic but I have just noticed 2 things :
– Access to the website https://savour.eu is still very slow through my computer under Windows 8 and Google Chrome, but much more quicker on my android smartphone and google chrome as well. Maybe it could guide you ….
– You said that I should update WP from 5.3.2 to 5.4, knowing that Virtue is compatible ….. but I have just noticed that the plugin Kadence toolkit is said to be compatible up to version 5.3.2Thanks in advance for your reply
Forum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.Bonjour,
I don’t know the url that Curl is trying to access.
I got 2 critical issues throught the site health check option.You will find below the messages in french and the translations :
1st critical issue
The REST API encountered an error
Erreur : [] cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received2nd critical issue
Votre site n’a pas pu terminer la requete de bouclage
Les requêtes de bouclage sont utilisées pour lancer des évènements planifiés, ainsi que par les éditeurs de thèmes et d’extensions pour vérifier la stabilité du code.
La requête de bouclage sur votre site a échoué, ce qui signifie que les fonctionnalités qui s’appuient sur ces requêtes ne fonctionnent actuellement pas comme elles le devraient.
Erreur : [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes receivedYour site could not complete a loopback request
Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received”.My undersatnding is that it could be due to plugins and theme.
But what I can confirm is that when all the plugins are deactivated, there is still slow response time and timeout.For your information, the plugin Kadence Blocks is installed but I don’t use it. So it is not activated. Could it be a problem ?
Regards
Forum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.For your information I have just found this error code in the WP “health info” page :
“Erreur : [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes receive”
I don’t know if it could be the reason for the slow response time.
Is CURL used by Virtue scripts or plugin ?
RegardsForum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.At this point we can say that the issue is not due to the theme. It appeared after the upgrade to WP 5.3.2.
I will try to solve it with the host.
Thanks for your support.
RegardsForum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.Bonjour,
it seems that there is not any php error log.I have duplicated the website to a local version on my desktop under xampp. I have exactly the same environment with WP 5.3.2 + virtue 3.4.0 + PHP 7.2
Obviously there is not any issues with the response time for both dashboard and website …. and there are not PHP errors.The only thing that I noticed with the live website is that there is frequently a gateway time out error when I try to acces the menu option.
Regards
Forum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.I have just checked the PHP parameters with the plugin WP-Server info :
• v7.2.27-5+0~20200202.35+debian9~1.gbp2925f8
• GD: 2.2.5
• Memory Limit: 256,0 MiB
• Max Script Execute Time: 30s
• Max Post Size: 8,0 MiB
• Max Upload Size: 2,0 MiBAlso the answer of the host is that other WP sites on the same server don’t meet any slow response time.
Regards
Forum: Themes and Templates
In reply to: [Virtue] Virtue 3.4.0 and WP 5.3.2.Bonjour,
thanks for your reply.
I have just noticed that there is now a new version of virtue (v 3.4.1). So I’m going first to update from 3.4.0 to 3.4.1
Also the response time of the dashboard is very very slow and I get frequently a time out error. I fear to get it while updating virtue or wordpress.
RegardsForum: Themes and Templates
In reply to: [Virtue] Disable clicking on featured imageBonsoir,
it works …. merci beaucoup !
Regards
Sorry !
I have just copied the correct code and it works perfectly.
Thanks a lot for your support.
Regardshello,
thanks for your message.
As suggested I have added the code in advance settings – custom css but it does not clear the issue.
Is there anything else to change ?
RegardsForum: Themes and Templates
In reply to: [Virtue] Portfolio feature images size on home pageOK thank you for uour support.
