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page author 1page author 2Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

What is Fusebase?

FuseBase is an AI-powered collaboration platform designed for mid-market and high-growth organizations. It provides secure, branded workspaces where teams and clients can work together in real time—sharing files, managing projects, and automating workflows with embedded AI Agents. FuseBase unifies communication, document management, and task tracking so teams can focus on high-impact work. The drag-and-drop workspace builder and 2000+ app integrations make it easy to customize your workspace for any project or client. With features like real-time editing, automated notifications, and robust access controls, FuseBase streamlines collaboration, reduces manual tasks, and keeps everyone aligned—wherever work happens.

What is Fusebase used for?

Recognitions

Top Rated Badge

Shortlist

Reviews sentiment

User avatar 1
User avatar 2
User avatar 3

Positive

96%

Neutral

3%

Negative

1%

Pros & cons

Starting price

$32

Per Month

Free trial
available

Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

Starting Price
$32
Per User, Per Month
AvailableFree Trial
AvailableFree Version
Ease Of Use
4.7 (175)
Value For Money
4.7 (152)
Customer Service
4.7 (128)

Fusebase alternatives

Starting price

Pricing Options

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User Rating

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of reviewers

rated it above 4 stars

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Pricing Options

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96%

of reviewers

rated it above 4 stars

Starting price

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Free Trial
Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Starting price

Pricing Options

Free Trial
Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Who uses Fusebase?

Based on Capterra reviews from the past 6 years

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Pros and Cons

Comprehensive feature set for productivity
100% positive reviews out of 30

Most reviewers describe features as versatile, practical, and regularly updated, streamlining workflows across devices.

No snippets available
Occasional bugs and syncing delays
53% negative reviews out of 43

Some reviewers describe bugs, slow synchronization, and minor glitches, which sometimes disrupt note access and workflow.

Marek Tyczyński
Marek T
CEO, 2 - 10 employees.

"There were times when it took longer than expected to sync or load notes, which could be a bit frustrating."

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage
4.7 (85)

50.59% of 85 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Collaboration Tools
4.6 (77)

42.86% of 77 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

File Sharing
4.7 (72)

41.67% of 72 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Full Text Search
4.5 (72)

54.17% of 72 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Offline Access
4.6 (61)

55.74% of 61 reviewers that rated this feature as important or highly important

Ability of websites, web applications, or mobile applications to function without an active internet connection

Document Classification
4.7 (56)

46.43% of 56 reviewers that rated this feature as important or highly important

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Fusebase 150 features

An @mention is a way to tag or notify a specific person about a message/post
Define levels of authorization for access to specific files or systems
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Track and document all activities across devices, networks, and other systems
Generates and edits text using machine learning
Software program that continuously adjusts its behavior based on observed data
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Highlight content and/or make notations about parts of content
Manage the process of evaluating documents or requests submitted for approval
Automatically generates text by applying artificial intelligence to user input
A way to visually represent data via blocks the length of which correlates with the values they represent
Group collaboration to solve ideas in a productive and concentrated manner.
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Track and manage schedules and meetings via an integrated calendar
Notifications/alerts for upcoming events or tasks
Communicate using direct chat or messages within the system
AI-based platform which conducts a conversation via auditory or textual methods
An itemized to do list that can be edited as tasks are completed
Electronic storage of stakeholder contact information
Manage contact details and communication with clients
Private online space that lets businesses securely share documents and provide information access to clients
Track all company interactions with current clients
Provides a channel for team members to share media files, communicate, and work together
A way to visually represent data where different categories of items are marked with different colors
Leave comments and notes on documents for others to view
Manage and track all internal and external communication conducted via calls, email, text, or chat
Manage, organize, and store contact information
Generative AI can be employed to generate content in different forms, such as text, images, music, and videos
Assists in the ideation process for creating new content, including themes, content types, titles and more
Centralized repository to store content and assets
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Scan written content within documents, files, or websites
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
A collection of customer information such as contact details, demographics, previous interactions, etc.
Add customized logos and colors to align with company branding
Customize data fields to support various needs and use cases
Customize contracts and forms to collect specific information
Rules followed by the software/AI can be configured by users to suit their specific needs
Pre-designed layouts that can be customized to match preferences and requirements
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Generative models can help augment training datasets by generating additional synthetic data.
Import and export data to and from software applications
Protect sensitive data for digital privacy
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Specify or track the date/time a project, task, etc., is due for completion
Dictionary/Thesaurus
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Export content in multiple document formats such as .pdf, .txt, .doc, .xls, and more based on requirements
Custom forms to streamline repetitious aspects of a document
Store, manage, and track all electronic documents in a centralized location
Store and organize documents in a centralized system
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Assemble applications and processes by dragging over and arranging pre-built components
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Digital forms that are shared and accessed online
Digitally sign online documents
Receive and/or send email notifications for urgent updates, requests, or other information
Manage, store and organize emails within the system or via third-party apps
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Create, save, and store files
Public or private sharing of digital files such as documents, audio/video, images, and more
Move files across different systems or networks
Supports project management for IT professionals & teams
Caters to sales teams
Adds a customizable form to the landing page, usually for the purposes of lead generation
Automate repetitive tasks such as filling out information or creating certain types of forms
Store, manage and track all forms in a centralized location
Type of AI model based on a brief input that generates an output (such as text, images, videos, or blocks of code).
Search for specific words or phrases within a document or database
Use AI to generate content in the form of text, images, videos, etc.
Check text for proper grammar usage
Managing service requests, incidents, IT issues & support with a ticketing system
Visualization tool to organize and optimize tasks and track their status at every stage of workflow
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Identify different languages
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Ability to chat online in real time
Create long-form content, such as articles, blog posts, and case studies, in 1000 words or more
Create and share notes/annotations taken during meetings
Access software remotely via mobile devices
A way of interacting with a mobile application using items such as windows, icons, and menus
Manage and support multiple languages
Process and analyze human language in text or audio form
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Allow users to create, edit, and sort multiple notes
Ability of websites, web applications, or mobile applications to function without an active internet connection
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Create orientation programs for new employees or students
Adjust communications based on previous interactions or personal preferences
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Arrange tasks based on the level of priority or urgency
Streamlining repetitive tasks and activities through automated and predefined workflows
Reporting on how each user, task or process has advanced since its initiation
Plan and coordinate all the resources, costs and time needed to execute assignments
Identifying critical tasks that make up a project and assigning start and end dates for each
Monitor the progress of projects from start to finish
Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models
Preview and make real-time changes in the web content
Engage in direct, instant messaging with customers, users, etc.
Receive data and information in real time
Notifications that are delivered to users as soon as an event occurs
Receive system updates as soon as any changes are made
Set the frequency of a task's occurrence
Timed notification for any upcoming task, deadline, appointment, or activity
Collection, analysis & representation of numerical data and generation of reports to understand various patterns
View and track pertinent metrics
Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
Input different types of content and edit text formats, fonts, font sizes, and colors
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Define, track, and/or automate sales activities and sales processes
Automate processes to manage leads, contacts, opportunities and sales activities
Digitally share screen view with others
Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.
Search and filter data across systems to locate required information by entering keywords or certain criteria
Securely stores data to prevent data loss or breaches
Online portal through which end users can access the system, manage tasks, or obtain information
Allow users to access multiple services after entering their login credentials once
Create and save approved content for re-use across the team or business
Train your system to interpret and transcribe voice messages
UI looks like a spreadsheet
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Split and manage tasks into individual components
Gauge satisfaction and receive information for improvement and success
Attach digital tags to documents and assets for identification, search, or monitoring purposes
UI looks like task board
Edit task information and all related elements
Create, manage and track all task activities and progression
Track the status and progress of tasks
Track and manage the scheduling of tasks
Add labels or tags to tasks
Sample files or documents that could be customized as needed or used as is
Edit text as needed
Generate a summary of short or long form text
Set up connections to third-party platforms to improve business processes
Measure and track time including hours worked and paid time off (PTO)
A digital list of items that need to be completed
Choose the desired tone for content to be generated
Extra layer of security that requires not only a password and username but also something specific to that user
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Track revisions and updates made to files and navigate between different versions
SaaS, web-based, online deployment
Seamlessly integrates with 3rd party websites
An extended application or connector that enables users to perform additional services with their current set of tools
An informational database that allows users to add, delete, or revise content
Alter the default workflow to meet your organization's needs
Create, design and manage workflows for repetitive tasks
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
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Pricing

Product logo
Value for money
4.7 (152)
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Support, customer service and training options

Product logo
Customer Service
4.7 (128)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises

Overall rating

4.7

Based on 175 reviews

Filter by rating

Mentioned topic

Sorted by most recent

September 24, 2025

Like many agencies, we tried out a bunch of different tools, but we quickly hit a snag... managing multiple platforms for different tasks was a real headache! It made our workflow a mess, and it also shot up our costs. We stumbled upon this tool, and we thought, “Why not give it a shot for a few months?” Our team was over the moon to have everything in one place. Plus, knowing the company had been around for ages, we felt confident they’d be a reliable partner. We onboard a B2B client using FuseBase, and they were so impressed that they decided to use it too!

Pros

FuseBase stands out as a versatile software solution, akin to a Swiss Army knife. It functions as an internal and external knowledge base, a CRM system, a communication hub, and a client portal... all seamlessly integrated. Additionally, it offers features for collecting e-signatures, sharing files, and utilizing AI agents, empowering you to build a truly comprehensive all-in-one platform. Also, there was not much of learning curve as we could adopt the tool quickly... One more thing to mention is that they really care about security and are fully on top of all the necessary certifications.

Cons

The platform's speed is impressive, though I wouldn't rank it as the best. They've recently announced a migration to a new and improved infrastructure. I'm eager to see how this will enhance performance.

Switched from

Fusebase is a more robust tool that is evolving to embrace the era of AI!

Alternatives considered
Reasons for choosing Fusebase

The company has been established for many years and offers cost-effective solutions while maintaining strong security compliance.

Review source
Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

February 25, 2025

February 18, 2025

I was surprised how much client spaces impacted sales. I'm really happy that I watched their webinar about portals and deal rooms and decided to try FuseBase. I recommend it as a worflow upgrade for 2025

October 1, 2024

The ease of use and simplicity is a perfect fit for client and team collaboration. And I like that it can be customized for your brand.

October 1, 2024

FuseBase is an amazingly powerful platform, and it's great to have a friendly FuseBase support team to manage everything for the first time. I'm really happy with the service and the product overall.

September 23, 2024

September 23, 2024

I'm happy with the product and the customer service. When I was confused with the cname configuration for the portal, the Fusebase team invited me in for an onboarding call and helped me set up the product the same day. I guess this kind of customer treatment should be the golden rule for product companies

August 29, 2024

I like using FuseBase with my team to make sure we have the right tools for our clients.

January 24, 2024

January 19, 2024

Overall, my experience with FuseBase has been pretty good. It's made dealing with clients a bit smoother and more organized. We're able to respond faster and keep everything in one place, which has been helpful. It's also given our company a more polished look when interacting with clients. FuseBase has been a helpful addition to our business, making our client interactions more efficient and a bit easier.