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Last updated on December 14, 2025

What is Fusebase?
FuseBase is an AI-powered collaboration platform designed for mid-market and high-growth organizations. It provides secure, branded workspaces where teams and clients can work together in real time—sharing files, managing projects, and automating workflows with embedded AI Agents. FuseBase unifies communication, document management, and task tracking so teams can focus on high-impact work. The drag-and-drop workspace builder and 2000+ app integrations make it easy to customize your workspace for any project or client. With features like real-time editing, automated notifications, and robust access controls, FuseBase streamlines collaboration, reduces manual tasks, and keeps everyone aligned—wherever work happens.
What is Fusebase used for?
Recognitions
Shortlist
Reviews sentiment
Positive
96%
Neutral
3%
Negative
1%
Pros & cons
Starting price
Per Month
Free trial
available
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Who uses Fusebase?
Based on Capterra reviews from the past 6 years

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Pros and Cons
Most reviewers describe features as versatile, practical, and regularly updated, streamlining workflows across devices.
Some reviewers describe bugs, slow synchronization, and minor glitches, which sometimes disrupt note access and workflow.
"There were times when it took longer than expected to sync or load notes, which could be a bit frustrating."
Features
Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.
50.59% of 85 reviewers that rated this feature as important or highly important
Store and organize documents in a centralized system
42.86% of 77 reviewers that rated this feature as important or highly important
Provides a channel for team members to share media files, communicate, and work together
41.67% of 72 reviewers that rated this feature as important or highly important
Public or private sharing of digital files such as documents, audio/video, images, and more
54.17% of 72 reviewers that rated this feature as important or highly important
Search for specific words or phrases within a document or database
55.74% of 61 reviewers that rated this feature as important or highly important
Ability of websites, web applications, or mobile applications to function without an active internet connection
46.43% of 56 reviewers that rated this feature as important or highly important
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Fusebase 150 features
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Based on 175 reviews
Pricing

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Support, customer service and training options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Web
- Android
- iPhone/iPad
- Freelancers
- Small businesses
- Mid size businesses
- Enterprises
Based on 128 reviews
Overall rating
Based on 175 reviews
Filter by rating
Sorted by most recent
September 24, 2025
Like many agencies, we tried out a bunch of different tools, but we quickly hit a snag... managing multiple platforms for different tasks was a real headache! It made our workflow a mess, and it also shot up our costs. We stumbled upon this tool, and we thought, “Why not give it a shot for a few months?” Our team was over the moon to have everything in one place. Plus, knowing the company had been around for ages, we felt confident they’d be a reliable partner. We onboard a B2B client using FuseBase, and they were so impressed that they decided to use it too!
FuseBase stands out as a versatile software solution, akin to a Swiss Army knife. It functions as an internal and external knowledge base, a CRM system, a communication hub, and a client portal... all seamlessly integrated. Additionally, it offers features for collecting e-signatures, sharing files, and utilizing AI agents, empowering you to build a truly comprehensive all-in-one platform. Also, there was not much of learning curve as we could adopt the tool quickly... One more thing to mention is that they really care about security and are fully on top of all the necessary certifications.
The platform's speed is impressive, though I wouldn't rank it as the best. They've recently announced a migration to a new and improved infrastructure. I'm eager to see how this will enhance performance.
Fusebase is a more robust tool that is evolving to embrace the era of AI!
The company has been established for many years and offers cost-effective solutions while maintaining strong security compliance.
February 25, 2025
February 18, 2025
I was surprised how much client spaces impacted sales. I'm really happy that I watched their webinar about portals and deal rooms and decided to try FuseBase. I recommend it as a worflow upgrade for 2025
October 1, 2024
The ease of use and simplicity is a perfect fit for client and team collaboration. And I like that it can be customized for your brand.
October 1, 2024
FuseBase is an amazingly powerful platform, and it's great to have a friendly FuseBase support team to manage everything for the first time. I'm really happy with the service and the product overall.
September 23, 2024
September 23, 2024
I'm happy with the product and the customer service. When I was confused with the cname configuration for the portal, the Fusebase team invited me in for an onboarding call and helped me set up the product the same day. I guess this kind of customer treatment should be the golden rule for product companies
August 29, 2024
I like using FuseBase with my team to make sure we have the right tools for our clients.
January 24, 2024
January 19, 2024
Overall, my experience with FuseBase has been pretty good. It's made dealing with clients a bit smoother and more organized. We're able to respond faster and keep everything in one place, which has been helpful. It's also given our company a more polished look when interacting with clients. FuseBase has been a helpful addition to our business, making our client interactions more efficient and a bit easier.

