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Kinguin
Knowledge Base
Categories
Explore the procedures and discover best practices from our knowledge base.
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Issues with delivered products Explore assistance and solutions for any issues encountered with delivered products.
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Activation Guides Activate products easily with step-by-step instructions.
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Windows/Office products Common errors and guides for Windows and Office software.
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Payments Find solutions for any payment-related issues.
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Buying Process Gain insights into purchasing products, invoicing, in-game items, and Mobile Top-Ups.
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Orders Access information on locating orders and understanding order statuses.
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Verification Here you can find examples of documents required for the verification process.
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Merchants Discover resources for becoming a merchant or resolving offer-related issues.
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Guest Checkout No account? No problem! Complete your purchase hassle-free with guest checkout.
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Account Manage orders and preferences swiftly with your personalized account dashboard.
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Kinguin Host - Game Servers Discover how to play with your friends on game servers and enjoy online gaming experiences!
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King's Pass KING’s Discounts, KING’s Gift, Pre-Order Priority, KING’s Support, KING’s Premium Deals and more!
Promoted Articles
Find our featured articles and guide answer here.
- Steam Key Activation In order to activate the product on Steam, the installation of the Steam Clie...
- What is Kinguin Balance and how may I use it? Kinguin Balance is Kinguin's in-store currency. It allows you to purchase pro...
- Why I do NOT see my old purchases in my inventory? Please rest assured that your keys are still here! Our Team has recently intr...
- Pre-orders calendar 2026 (Q1) Your pre-order game key will be sent on the European release day. Keys are di...
