⚡ NEW: Support/first steps ios - High Quality

smiling man with iPhone walking down the street using mail.com app

Get started with our iOS email app

Unlock the full potiential of the Mail app

Highly secure and intuitive mobile app
Compatible with iOS and iPadOS
Access to your mail.com Cloud

Download on the App Store

How to get the Mail app for iOS or iPadOS

It just takes three steps to download and install the mail.com app on your device:

Go the official Apple App Store and search for “mail.com”
Tap the symbol to download, then tap > Open
Enter your mail.com email address and password

Now you can start enjoying the convenience of managing your emails herever you go!

Your emails right at your fingertips

It’s easier than ever to manage your emails with these intuitive functions:

Write a new email

To compose a new email, just tap the pencil symbol in the top right corner of your inbox and start writing your message. To select a recipient from your Contacts, tap the “+” symbol that appears in the To: field. And of course, when you are finished just tap > Send.

Check your emails

If you want to manually check if any new emails have arrived, just place your finger at the top of your inbox and drag it down the screen. This causes your inbox to refresh. Unread messages display a blue dot next to the sender name.

Delete emails

Get rid of unwanted emails in your inbox by placing your finger on the right side of the preview field and quickly swiping to the left. This will send the email to your Trash folder, where it will remain for the defined storage period before being permanently deleted.

Other email actions

What if you don’t want to immediately delete an email, but rather move it to another folder, star it, or mark it as spam? This time swipe slowly to the left and select your preferred action from the options that appear.

Start using the mail.com Cloud – with our Mail app

Did you know that your mail.com email account comes with 2 GB of free cloud storage for your documents, photos, etc.? And even better, that you can access your mail.com Cloud directly from the iOS Mail app? Simply tap the Cloud icon in your Mail app to get started. Tapping the “+” symbol in the upper right corner opens a menu that allows you to upload photos, create folders, and even scan and upload documents to your Cloud. If you need even more online storage space, you can upgrade to 20 GB, 50 GB or 100 GB.

Your mailbox – just the way you like it

Customize your email app so it works best for you

Add more email accounts

You can use the Mail app to manage multiple mail.com email accounts. Tap the icon in the upper left corner to open the menu, and then > Add Account next to the mail.com logo. Now all you have to do is enter another email address and the associated password to start managing all your email accounts from a single app.

Set up email notifications

The mail.com app lets you choose if and how you receive email notifications. If you have enabled push notifications for the Mail app, you can go to > Mail Settings > Notifications to change the notification sound for incoming emails and select which folders you’d like notifications for. You also have the option of turning off push notifications.

Pick your sender name and address

You can set the name you want email recipients to see – for example a nickname, your first name only, or your full name. Just go to > Mail Settings > Sender name. And if you have alias addresses set up for your mail.com account, you can also select which email address you want recipients to see by tapping > Mail Settings > Sender addresses.

Set your email preview options

Customize the display settings for how you see new emails in your inbox – just the subject, or the first few lines of text. Go to the main menu and tap > Settings > Mail Settings. Now tap > Preview and select how you’d like your emails to be displayed in your inbox. You can choose to have up to five lines of the message appear as a preview.

FAQs: Mail app for iOS and IPadOS

What kind of Apple apps does mail.com offer?

mail.com has Mail apps that work on the Apple iPhone (iOS) and iPad (iPadOS). Just use the device in question to download the Mail app from the App Store.

How secure is the mail.com Mail app?

mail.com takes email security and data privacy very seriously, regardless of whether you use our webmail or the Mail app. We comply with all data privacy regulations and store your data in our state-of-the-art secure servers located in the United States. You can also set up a PIN in the Mail app to make sure no one can access your inbox on your iPhone or iPad (see below).

How do I set up PIN protection, Touch ID or Face ID for my inbox?

To activate your PIN protection, first go to > Settings in your Mail app. Tap > Common Settings > PIN protection mode. Now tap > Turn on PIN protection, select a 4-digit PIN and confirm it by re-entering the number. In the future, you will be asked to enter your PIN every time you try to access the Mail app. Depending on your device, once you have set up PIN protection you also have the option of unlocking your mail.com app with Touch ID or Face ID instead of entering the PIN. You can activate or deactivate this option in the PIN settings, which will appear once you have set up PIN protection mode. Other options allow you to turn off or change your PIN and alter the intervals at which the PIN is requested.

How do I log out of my mail.com account if my iPhone is lost or stolen?

Unfortunately, mobile devices sometimes get lost or stolen. In such cases, we recommend you protect your email account by resetting your automatic login so it is not possible to get in without entering your password. Log in to your mail.com account on a computer or laptop and click > My Account > Security Options in the left navigation menu. Select > Reset auto-login and follow the instructions there.

Where can I find more instructions for using the Mail app?

If you need more detailed instructions on how to use any of the Mail app features, please see our Help Center.

Step by step instructions

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