⚡ NEW: Training/course//researchops - Complete Album!

Orchestrate and optimize research to amplify its impact

Regardless of your team or organization size, developing a ResearchOps function can help your organization improve the efficiency, quality, and insightfulness of your research. 

Learn how to operationalize steps in the research process, advocate for ResearchOps, and build a ResearchOps function. You’ll walk away with templates, case studies, and resources to kick-start your ResearchOps journey.

Who Should Attend

  • Researchers or leaders looking to learn how to set up a successful ResearchOps function
  • New ReseachOps hires looking to develop a strong foundation

What You'll Learn

01 Advocate for ResearchOps
  • Understand what ResearchOps is
  • Be prepared to argue why it’s needed
  • Prove the return on investment
02 Identify process improvements to boost efficiency
  • Streamline and expand recruitment
  • Create an internal research panel
  • Track and manage research requests
  • Foster a strategic research culture
03 Build research capacity
  • Create a User Research Playbook
  • Plan research skill development
  • Democratize research effectively and responsibility
04 Socialize user research insights
  • Build a research repository
  • Highlight insights through atomic research
05 Grow a formal ResearchOps function
  • ResearchOps roles and responsibilities
  • Hiring for ResearchOps
  • Tracking the effectiveness of ResearchOps initiatives
  • Hire for ResearchOps

This Course Includes

  • Individual and small group activities
  • Industry case studies
  • Time to reflect and build a plan of action to take back to work
  • Resources and templates to help you get started with ResearchOps initiatives

Learn from Industry Experts

Why NN/g

  • Expert instructors who present their own content
  • Course slides in a downloadable PDF
  • Practical guidance with actionable steps
  • Private network of UX professionals on Slack
  • Live interaction with your instructors and peers
  • Discussion and Q&A opportunities with your instructor

What People Say About This Course

  • This course provides so many helpful resources, discussions, and insights into improving the research practices at your organization. I have so much to bring back to my team - I am excited to get started and work on improving out research processes.

    Andrew
    Hewlett Packard Inc.

  • This course is really informative, accessible, and overall top notch quality. I've been working as a Research Operations Coordinator and I found excellent value at taking part at the course, as it provides a great overview of the type of work we are doing. The course is designed to enable you to hone the skills you have as a ReOps professional through industry-leading frameworks, well-crafted materials, and meaningful discussions and networking opportunities with other colleagues from across the world.

    Eplida
    Blinkist

  • The course was so insightful. I have never received so much useful information from a conference. Not only was her lecture informative, but the resources she supplied can be used for the next year. I don't think there was anything she missed! Wow, super impressed. Highly recommend. Thank you so much.

    Kama
    NWEA

  • Great for overall insights on how to plan your research strategies with an amazing set of resources to create templates, research methodologies, or identify what your team is missing. Will probably take me weeks to go through all this yummy info.

    Shannon
    Nu Skin

  • Tons of great resources that I will need to dig into. Worth taking this course for sure.

    Jen Kroger

  • This was such a great experience! The topic is very big, but the instructor really did a good job of sharing more resources with us.

    Jannik Universal Robots

  • You will get a lot of useful information on when and how to install ResearchOps. Furthermore you will receive valuable tools to estimate your teams research capabilities and how to proceed.

    Oliver denkwerk GmbH

  • The course was great! So much incredibly useful information!!

    Jamie LeafLink

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Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/g profile.

Can I watch a recording of the course?

Virtual courses are live events that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/g live online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)