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Help Center - Personal Account
How can we help you?
Common Questions
- How do I get and redeem a gift card bought from PayPal Gifts?
- How do I buy and send a digital gift card through PayPal?
- Why is my payment on hold or unavailable?
- How do I report an unauthorized transaction or account activity?
- How do I get a refund?
- How do I change my password and security questions?
- What is an automatic payment and how do I update or cancel one?
- How do I open a dispute with a seller?
- What is Pay in 4?
- I want my money back. Can I cancel a payment?
More ways we can help
Resolution Center
Fix transaction and account related issues
Tax center
Get your 1099-K and other tax info here
Business Help
Get help with using any of our PayPal products
Technical Help
Find out how PayPal works for your business
Message Center
Send, receive, and view your PayPal messages
