Most WordPress stores make the same mistake with chat widgets: they show the same chat experience on every page. That’s a problem. Treating all of them the same hurts conversions and increases unnecessary support load. Page-level chat targeting fixes this … Continue reading

Most chat widgets shove your team into one direction: collecting messages in a support inbox. And while that sounds great on paper, in reality it creates delays, backlogs, and frustrated customers waiting for help you can’t deliver instantly. But a … Continue reading

If your website serves visitors from different countries, offering support in only one language is guaranteed to create friction. Customers feel unsure, misunderstood, or simply bounce when they can’t communicate comfortably. That’s where multilingual chat support becomes a game-changer. With … Continue reading

Most visitors who leave your website never come back. Exit-intent chat gives you one last chance to engage them before they disappear — whether they’re abandoning a cart, bouncing from a pricing page, or hesitating on a product comparison. With … Continue reading