🔒 EXCLUSIVE: In/blog

CRM

What Does Salesforce Do?

Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM helps businesses become agentic enterprises.

Salesforce India

Uncover key trends and insights into what’s next for customer service, as agentic AI redefines speed, scale, and efficiency

Ajit Belani

Explore how agentic analytics, the fusion of AI, analytics, and automation, helps marketing teams move from insight to instant impact

Himanshoo Seth

APIs are now the backbone of digital lending. Learn how they’re being used to speed up loan journeys, while simplifying access to credit for the credit-invisible

Aashish Cherian

Prashant Keshri

Discover how Indian enterprises can harness AI’s capacity for speed while ensuring that the insights it generates are trustworthy

Inside India’s Shift to Intelligent Relationship Banking

Smriti Saxena

Learn how AI, automation, and unified data are helping Indian banks reimagine customer and employee experiences

Nitin Batta

Discover how AI and data are being used to create seamless, connected, and personalised travel experiences.

Salesforce India

Learn how field service reps can leverage AI and data to turn every visit into lasting customer trust

illustration implying what the omnichannel customer support is

Salesforce India

Discover how to unify customer interactions and enable service reps to provide seamless experiences across every channel

Rahul Gupta

The future of hospitality demands a seamless experience that combines technology with a human touch, benefiting both guests and employees.

An illustration of a magnet trying to attract people and media icons signifying the message on how to do customer retention in media

🔒 EXCLUSIVE: In/blog - Full Archive

What Does Salesforce Do?

What India’s Service Leaders Need to Prioritise for 2026

Beyond campaigns: Turning marketing into a growth engine with agentic analytics

How API Democratisation Is Fuelling the Next Wave of Digital Lending in India

How to Make Agentic AI Work Responsibly with Enterprise Data

Inside India’s Shift to Intelligent Relationship Banking

Smarter Skies: How AI & Data Are Powering India’s Travel and Aviation, and Boom

4 Must-Haves for Field Service Reps to Become Customer Champions

How Service Leaders Can Cut Through Noise & Deliver True Omni-channel Support

Frictionless Hospitality: Unlocking Better Experiences for Guests and Staff