Salesforce CRM delivers all the tools you need to attract customers, build loyalty and simplify your business. With trusted AI, autonomous agents, and automation, you'll get extra help at every step — so you can grow without adding extra headcount and scale confidently as your business expands. And the perfect place to start with CRM is now free.
With the connected sales platform, it's never been easier to get started and scale your small business. Sell smarter at every step and grow pipeline, deals, and revenue, while AI agents handle everyday tasks like engaging leads, researching accounts, and updating sales data.
Deliver smarter service that works across every channel, 24 hours a day, 7 days a week. Agentforce Service is the only service platform where humans and agents collaborate at every step of the customer journey, making service easier for your customers and you. Close cases faster, reduce operational costs, and deliver proactive support with real-time data.
The connected, agentic marketing solution is here. Marketing AI agents help you personalise every touch, turning channels into two-way conversations, connecting campaigns with sales and service, and using real-time insights to strengthen customer loyalty.
Simplify everyday tasks across sales, service and marketing with Agentforce — from qualifying leads and resolving support cases to creating personalised campaigns, AI agents and automation handles the busywork so your team can focus on what matters.
Save your team time and keep everyone aligned at no additional cost when you bring real-time Slack conversations into Salesforce. Collaborate, update customer info, and take action without switching tools. Work side-by-side with AI agents in every channel, and access Salesforce apps that are now built Slack-first.
See value from day one with solutions that are built to grow with you: quick and easy setup, guided onboarding, and seamless access to customer support. Get more done while automation and AI handle the busy work, and move your business forward with confidence using clear forecasting and dashboards.
The simple CRM suite with sales, service, marketing, and Slack for a maximum of 2 users.
The smart CRM suite for unlimited users with even more sales, service, marketing — plus commerce.
The flexible CRM suite for growing businesses that need deeper customisation across sales, service, marketing, and commerce — with Slack to help teams work faster together.
Learn how companies like yours are driving business impact with the right solutions behind them — from saving time with everything in one place and getting more done each day, to making informed business decisions with Salesforce tools built for small businesses.
How a fast-growing wellness startup won deals and kept teams aligned with connected tools.
Learn how CPAs and Agentforce collaborate to help small businesses achieve their financial dreams.
How Salesforce brought teams together and helped everyone work more efficiently with features that improved visibility across departments and made information easier to share.
Check out these curated resources to help small businesses hit the ground running in the Salesforce community.
