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I am sorry to hear about this issue, this is something we will look into immediately. I have mentioned this to Mr. Newman himself (founder of Facepunch) and he has addressed it with utmost importance. Facepunch takes these issues very seriously, and this is not something that will be allowed to continue.
If there are any additional details you could provide about this issue/bug that would save us time, it would be greatly appreciated. Other than that, we apologise for the issue/bug.
Also, thank you for your detailed and professional review, we rely on positive feedback from the community for support.
Thanks,
Mr. Antagonist of Facepunch Studios