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Thanks for your feedback; it is very important to us. Sorry to hear that you've had issues with your MMR not being added to your rank; have you contacted our support team regarding the issue?
If you haven't, please do as we'd like to investigate this and resolve for you as soon as possible.
You can contact us here: https://freejam.zendesk.com/hc/en-us/requests/new
Thanks,
Martin - Community Manager @ Freejam