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December 18, 2025

Diana Mivelli

Powering our Microsoft 365 Copilot adoption with gamification
December 18, 2025

Leon Yen

Deploying Microsoft 365 Copilot in Viva Engage at Microsoft

Recent posts

December 4, 2025

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Keith Boyd

Becoming a Frontier Firm: Our IT playbook for the AI era

Microsoft Digital, the company’s IT team, is rapidly transforming into a Frontier IT Firm—an organization fundamentally restructured for the AI era, where AI-agents are digital colleagues rather than peripheral tools. “Agents are the most significant…
November 21, 2025

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Lukas Velush

Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft

The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365…
November 20, 2025

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David Hirning

Moving from a ‘Scream Test’ to holistic lifecycle management: How we manage our Azure services at Microsoft

Nearly a decade ago, as we began our journey from relying on on-premises physical computing infrastructure to being a cloud-first organization, our engineers came up with a simple but effective technique to see if a…
November 18, 2025

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Jason Kellington

Hardening our digital defenses with Microsoft Baseline Security Mode

Security isn’t just a feature—it’s a foundation. As threats grow more varied, widespread, and sophisticated, enterprises need to rethink how they protect their environments. That’s why we, in Microsoft Digital, the company’s IT organization, took…
November 18, 2025

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Jason Kellington

Accelerating workplace productivity at Microsoft with Windows Recall

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. Have you ever struggled…
November 18, 2025

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Jason Kellington

Supercharging our enterprise with Windows 11 and AI PCs

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. AI is no longer…
November 13, 2025

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Lukas Velush

Powering agentic AI adoption at Microsoft: Our ‘Customer Zero’ story

At Microsoft, we are enabling our employees, teams, and organizations to build AI agents to help them complete important tasks—from individual employees in the personal productivity tenant all the way to enterprise-wide agents that are…
November 13, 2025

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Alex Fleck

The agentic future: How we’re becoming an AI-first frontier firm at Microsoft

The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging. Agents are the force driving this evolution forward. Agents are…
November 13, 2025

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David Hirning

Reimagining campus support at Microsoft with the Employee Self-Service Agent

Julie is a typical Microsoft employee, one who commutes to her office, parks in a garage, orders meals from the cafeteria, finds her way to and around different buildings, hosts visitors, and occasionally must deal…
November 13, 2025

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David Hirning

Accelerating employee services at Microsoft with the Employee Self-Service Agent

Microsoft is a huge and complex organization, with more than 200,000 full-time employees working in hundreds of locations around the world. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies…
October 16, 2025

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Keith Boyd

Vuln.AI: Our AI-powered leap into vulnerability management at Microsoft

In today’s hyperconnected enterprise landscape, vulnerability management is no longer a back-office function—it’s a frontline defense. With thousands of devices from a multitude of vendors, and a relentless stream of Common Vulnerabilities and Exposures (CVEs),…
October 16, 2025

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Alex Fleck

Keeping our in-house optical network safe with a Zero Trust mentality

When it comes to corporate connectivity at Microsoft, a minute of lost connection can lead to catastrophic disruptions for our product teams, sleepless nights for our network engineers, and millions of dollars of lost value…