As Wayfair scales globally, we want to find information quickly so people can spend less time catching up and more time delivering. With Slack’s compelling AI features, we’re empowered to do just that.
🔥 HOT: Enterprise - Full Archive
Reimagine work for your entire enterprise.
Work is changing faster than ever. To stay ahead, you need an enterprise platform that grows with you. Slack is reimagining work through radical productivity, bringing people and AI together to help businesses grow.
Smarter AI starts with context.
What makes our AI special? It’s grounded in knowledge from your company data and conversations. AI in Slack is contextually relevant, making it more reliable and impactful through personalized, real-time insights embedded where you work.
Learn more about AI in SlackWrite a draft, take meeting notes, and instantly summarize conversations. With AI in Slack, context finds you, so work moves faster and less time is wasted catching up.
The most useful results come from relevant data, like conversations, shared files, and connected apps. AI in Slack surfaces answers based on the work happening in Slack, complete with sources and citations.
We’ve rebuilt Slackbot from the ground up to be your friendly, context-aware AI assistant. It learns from your conversations and files, knows your voice and tone, and is ready to help whenever you need a hand.
97
minutes saved weekly with AI in Slack*
*Source: Based on an internal analysis during the pilot of AI features (channel recaps, thread summaries, and AI search answers)
The best home for every agent.
Agents aren’t just nifty tools; they’re teammates. Team collaboration gets a boost when agents take on tasks, surface insights, and engage with colleagues in the flow of work. Each agent is powered by real-time company context and data, backed by the trust and security of Salesforce.
Learn more about agents in SlackWith responses grounded in Salesforce CRM and conversational data, ready-to-go Agentforce in Slack supports employees, automates incident responses, closes deals and moves projects to the finish line.
Bring your most-used third party agents to Slack, and easily access them from one, centralized menu. Powered by your data and conversations, they’ll be more helpful and contextually aware than ever.
Build AI agents anywhere, bring them into Slack, and make them smarter with real-time, conversational context — all in one place.
Embedding agents in the flow of work will transform employee productivity. Slack’s conversational data, combined with structured enterprise data, adds context that makes agents more intelligent and better at taking action.
Search that knows where to look.
Finding what you need across fragmented systems is a massive drain on productivity. Search in Slack looks across your entire enterprise all from one place — every conversation, connected app, channel, file, and then some — so your teams can turn your organization’s knowledge into action.
Learn more about enterprise searchAsk questions in your own words and get trusted, actionable answers from across your connected apps and data sources, including every message, file, and third-party integration.
Let Agentforce agents search for you as they get full context across data in your tech stack. Agents can be assigned Slack actions including search, allowing them to offer better assistance to find what you need.
Our intelligent search indexes the actual content inside files, not just the metadata, so knowledge is never buried. Search results are presented in easy-to-read conversational language with specific citations so you can rely on the findings to move work forward.
We need a single pane of glass for all our data sources across our different systems. Enterprise search in Slack delivers exactly that. With the help of AI, we can surface all the right information directly in front of our users.
