Salesforce in Slack

Reimagine the way you work,
with Salesforce in Slack.

What if managing your customer data was as easy as having a conversation? That’s the power of the world's #1 AI-powered CRM built into Slack.

Move business forward, one conversation at a time.

With Salesforce in Slack, everyone on every team in every department can work with AI agents to ask questions, update records, and act on real-time customer insights.

With Salesforce built in, your CRM works where you do.

CRM capabilities in Slack empower teams to act faster on real-time customer data and insights, right in the place they’re already working.


Salesforce CRM in Slack

Make customer data a natural part of your work flow.

All your customer data is searchable, actionable with instant AI insights in Slack. Explore metrics, automate tasks, and update records right where work happens — no more jumping between tools.

    Agentforce in Slack

    Where agents become teammates.

    Start a channel. Create a canvas. Summarize a thread. With Agentforce in Slack, AI agents can take Slack-specific actions on your behalf, all while tapping into real-time customer data from Salesforce.

      Salesforce Channels

      Do more for your customers with data and dialogue, together.

      Align teams, close information gaps, and get deeper insights with AI by bringing your CRM and conversational data together. Salesforce channels connect your teams and help keep your customers at the center of everything you do.

        Read on about how we're reimagining work.